Front Desk - Central Denver (Lowry) Clinic - No Weekends

Job Details: Job Location: Lowry - Denver, CO, Salary Range: $19.50 - $21.00Hourly, About Mountain View Pain Center: 

Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.  

Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do. 

Position Summary:  

The Front Desk Receptionist is the first impression of Mountain View Pain Center and plays a critical role in creating a welcoming, organized, and efficient patient experience. This role supports clinic operations by managing patient flow, scheduling appointments, coordinating care, and ensuring clear communication across departments. 

You’ll serve as a key point of contact for patients—both in person and over the phone—while maintaining accurate records, handling insurance information, and supporting smooth daily clinic operations. 

What You’ll Do: 

Welcome patients and visitors with professionalism, warmth, and compassion 
Schedule, confirm, and reschedule patient appointments using clinic software systems 
Answer incoming calls and provide accurate, timely information to patients and callers 
Make outbound calls to reschedule appointments and meet minimum call attempt expectations 
Coordinate appointment transitions for patients with multiple same-day visits 
Facilitate Uber transportation for Personal Injury (PI) patients when needed 
Collect and verify insurance information and process payments as required 
Scan, upload, and maintain accurate patient documentation 
Communicate promptly and effectively with clinical and administrative teams 
Notify medical staff of patient arrivals and support patient flow throughout the clinic 
Maintain a clean, organized, and professional front reception area 
Support general administrative tasks as assigned 

Qualifications: Minimum Experience & Qualifications 

High school diploma or equivalent, some college preferred 
Minimum 1 year experience as a medical receptionist in a fast paced environment 
Minimum 1 year experience with medical scheduling 
Strong customer service skills and patient-first mindset 
Proficient computer and typing skills 
Bilingual in Spanish and English preferred 
Access to reliable transportation 

Compensation & Schedule 

Pay Range: $19.50 – $21.00 per hour 
Job Type: Full-time 
Work Location: Central Denver Clinic (Lowry) — 100% onsite/in-person 
Hours: 

Monday–Thursday: 7:45 AM–5:00 PM
Friday: 7:45 AM–1:00 PM 

Benefits 

401(k) with company matching 
Medical, dental, and vision insurance 
Life insurance 
Short- and long-term disability coverage 
Paid time off (PTO) plus paid holidays