Front Desk, Billing & Program Data Coordinator

The New Brunswick Counseling Center is seeking a Front Desk, Billing & Program Data Coordinator for our Mount Holly location to support our behavioral health programs.

This position will primarily support afternoon front desk operations, scheduling, admissions, and client coordination, while also assisting the Billing Department and Quality Assurance team with data tracking and reporting for our onsite and Mobile Medication Unit (MMU) and other mobile programs.

Key Responsibilities

• Manage front desk operations and provide professional, welcoming customer service.
• Assist with client check-in, admissions, scheduling, appointment coordination, and paperwork.
• Connect clients with appropriate staff, services, and community resources.
• Provide administrative support to the Billing Department, including maintaining accurate demographic and insurance information.
• Assist Quality Assurance with data entry, tracking, spreadsheets, reporting, and program documentation.
• Support MMU/mobile program data tracking and audit readiness.
• Maintain confidentiality and comply with HIPAA and agency policies.
• Collaborate with clinical, medical, billing, admissions, and administrative teams.
• Perform other administrative duties and special projects as assigned.

Qualifications

• High school diploma or equivalent required.
• Prior experience in healthcare, behavioral health, medical office, front desk, admissions, billing, or administrative services preferred.
• Strong customer service, communication, organizational, and data-entry skills.
• Proficiency with Microsoft Office, particularly Word and Excel.
• Strong attention to detail and ability to manage multiple priorities.
• Experience with EHR systems, billing, scheduling, or quality/data reporting is a plus.

Why Join Us?

• 401(k) retirement plan
• Sick Paid Time Off (PTO)
• Training and professional development opportunities
• Supportive and collaborative work environment
• Meaningful work supporting individuals and families in our communities

Join our team and help support accessible, coordinated behavioral health services for the individuals and communities we serve.

New Brunswick Counseling Center/Burlington Comprehensive Counseling is an Equal Opportunity Employer.