Front Desk Attendant - Sonoran Clubhouse
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Desert Mountain Club
Scottsdale, AZ, US
Summary
The Front Desk Attendant is responsible for greeting members, managing check-ins, and providing exceptional customer service at the Sonoran Clubhouse. Additionally, the role involves maintaining the cleanliness and safety of the fitness studios, pool area, and locker rooms.
Job Description
Join the Sonoran Health and Wellness team at one of the largest and most beautiful private country clubs in North America, Desert Mountain Club, as a Front Desk Attendant!
Season: October 2026 – May 2027
Starting Pay: $19.50/hour
In this role, you will play a key role in the member experience by creating the first and last impressions through member interactions and ensuring the cleanliness of the club. You will welcome and greet members into the Sonoran Clubhouse, maintain the cleanliness of the fitness area and studios, and oversee all aspects of the Front Desk by providing outstanding customer service.
The ideal candidate will be a team player with a great attitude and excellent work ethic. Prior customer service and fitness center experience are preferred. CPR certification preferred but required within 60 days of hire.
BENEFITS
Join one of the Top 10 Platinum Clubs of America and enjoy exceptional benefits and perks, including:
- Competitive pay
- PTO, Sick Pay, Holiday Pay, and Paid Parental Leave
- Annual Education Scholarship
- Tuition Reimbursement, Professional Development Scholarship
- Mentorship Program
- Internships
- Affordable medical, dental, and vision coverage
- Medical FSA and Dependent Care FSA
- FREE onsite medical clinic to all employees & their dependents
- Mental health, wellness, and virtual care resources
- FREE employee meals during shifts or meal stipend
- FREE golf and tennis
- Matching Retirement 401K Plan
- Retail discounts
- Pet insurance
*Please note, benefits are dependent on your DOL Status (ex. Full-Time, Part-Time, Seasonal).
JOB DETAILS
Responsibilities:
- Welcome and greet members in a warm and friendly manner. Responsible for creating the first and last impressions of the club experience for members.
- Ensure all members and guests check-in according to the standard operating procedure.
- Answer all incoming calls promptly and courteously. Direct all calls to the appropriate areas and handle requests accordingly.
- Maintain safety and cleanliness of fitness floor and studios. This also includes the pool area and locker rooms.
- Restock supplies at Fitness Island and Hallway outside the studios.
- Assist members with use of and operating equipment. Correct seat adjustments and form/range of motion, how to use the cardio consoles (profiles, pairing devices, etc.)
- Assist with equipment maintenance and report needed repairs.
- Assist with Sonoran Clubhouse special events and coverage in the Youth Activities Center, as needed.
- Other duties as assigned by management.
Physical Requirements & Working Conditions:
- Required to work, days, evenings, weekends, and holidays.
- Required to stand and walk – Frequently
- Required to push, pull, lift and/or move up to 20 pounds – Frequently
- Required to push and/or pull up to 50 pounds – Occasionally
OUR COMPANY
Desert Mountain Club is one of the nations premier private clubs, located in the scenic foothills of North Scottsdale, Arizona. Spanning more than 8,000 acres, Desert Mountain features:
- Seven signature golf courses (six of which are Jack Nicklaus & a par 54 championship course)
- Seven distinctive clubhouses with unique dining and banquet experiences
- Award-winning spa, fitness center, tennis, pickleball, and swim facility.
- Dozens of hiking and biking trails
What truly sets Desert Mountain apart is our people. We foster a culture built on care, respect, teamwork, wellbeing, and growth where teammates feel valued and proud to be part of the team.
Desert Mountain Club is proud to be an Equal Opportunity Employer committed to fostering a workplace built on inclusion, respect, and opportunity for all teammate's.
Keywords: (Front Desk, Reception, Receptionist, Customer Service, Administrative, Admin Assistant, Wellness, Attendant, Front Desk Attendant, Desk Attendant, Wellness Attendant, Facility Attendant, Hospitality, Fitness Attendant, Gym, Cashier, Service, Guest, Greeter, Part Time, Job, Opportunity, Employment, Golf Club, Club, Members, Scottsdale, Phoenix, North Phoenix, Cave Creek, Carefree, Arizona)
With a collection of courses, featuring six Jack Nicklaus Signature Golf Courses and an all-new, par-54 championship course, No. 7 at Desert Mountain, it's easy to understand why Desert Mountain Club is frequently recognized as golf’s finest.
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Scottsdale, Arizona