Front Desk Associates/Night Audit
Boost your chances before you apply.
True North Hotel Group Inc
Hays, KS, US
Summary
The associate is responsible for greeting guests, managing check-ins, and resolving guest complaints to ensure an enjoyable stay. Additional duties include handling clerical tasks such as answering phones, taking messages, and entering reservations.
Job Description
True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Holiday Inn & Suites in Hays, KS. We offer awesome benefits and a great family culture.
RESPONSIBILITIES
- Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
- Responds to guest questions either in person or over the phone.
- Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
- Resolves guest problems/complaints.
- Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
QUALIFICATIONS
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
- Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
- Experience in hospitality is a plus.
We look forward to hearing from you!
True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
16-24 Hours Mostly Afternoon/Evening Shifts Weekends Rotate-Weekend Audit Every 4-8 Weeks
Navigating a chart of success, sustainability and profitable growth requires a balance of unwavering consistency, solid values and progressive approaches.
Staying focused on what matters – while adapting to change – has been the driving compass of True North Hotel Group ever since Lew Wiens and Michael Dubroff combined their respective hospitality industry experiences to form the company in 1998.
Founded on a shared passion for excellence, True North Hotel Group is an established hospitality industry leader with expertise in four areas:
• Development and construction management
• Pre-opening services
• Hotel management
• Owner, partner and investor relations
• We develop and manage responsibly, and place deep emphasis on helping our people grow personally and professionally.
All point straight up. True North.
Founded
1998
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Overland Park, Kansas
Navigating a chart of success, sustainability and profitable growth requires a balance of unwavering consistency, solid values and progressive approaches.
Staying focused on what matters – while adapting to change – has been the driving compass of True North Hotel Group ever since Lew Wiens and Michael Dubroff combined their respective hospitality industry experiences to form the company in 1998.
Founded on a shared passion for excellence, True North Hotel Group is an established hospitality industry leader with expertise in four areas:
• Development and construction management
• Pre-opening services
• Hotel management
• Owner, partner and investor relations
• We develop and manage responsibly, and place deep emphasis on helping our people grow personally and professionally.
All point straight up. True North.
Founded
1998
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Overland Park, Kansas
