Front Desk Associate (Part Time)
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Generation Hospitality-12
Jackson, WY, US
Summary
The front desk associate serves as the primary point of contact for hotel guests, managing the check-in and check-out process while providing information about the property and local area. Additional duties include handling reservations, performing administrative tasks, and assisting with general hotel operations as needed.
Job Description
About the role
- Front desk associates are considered to be the face the hotel. The position is expected to provide a welcoming, friendly and efficient check-in and check-out process for our hotel guests. Relaying important information about the hotel and surrounding area to hotel guests will be an essential function of the role.
- Front desk associates are required to learn the property operating system and be able to utilize various functions of the system as it pertains to the role of the front desk. Other general administrative duties of the front desk associate include creating reservations, organizing/filing, faxing, cleaning, assisting with breakfast when needed.
What you'll do
- Greet and welcome visitors in a professional manner
- Answer and route incoming phone calls promptly
- Maintain a clean and organized reception area
- Create and manager reservations
- Provide essential information about services, location, or hours
- Support administrative tasks such as filing, data entry, and scanning documents
- Ensure security procedures are followed
- Learn about hotel operations in a fun, fast-paced setting
- Assist with general hotel functions as needed
Qualifications
- At least 1-2 years customer service. College degree or equivalent experience preferred.
Generation Hospitality Group is a performance‑driven hotel management company committed to delivering strong, sustainable results for branded and independent properties. We leverage innovative revenue strategies, disciplined operational leadership, and a culture of accountability to enhance asset value, elevate guest experiences, and build enduring partnerships with hotel owners and investors.
Company size
2-10 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Salt Lake City, Utah
Generation Hospitality Group is a performance‑driven hotel management company committed to delivering strong, sustainable results for branded and independent properties. We leverage innovative revenue strategies, disciplined operational leadership, and a culture of accountability to enhance asset value, elevate guest experiences, and build enduring partnerships with hotel owners and investors.
Company size
2-10 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Salt Lake City, Utah
