Front Desk Associate at Sleep Inn & Suites Princeton WV
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VP Management
Princeton, WV, US
Summary
The Front Desk Associate is responsible for managing guest check-ins and check-outs while providing exceptional customer service. They also handle reservations, process payments, and coordinate with other hotel departments to ensure guest satisfaction.
Job Description
Front Desk Associate
Sleep Inn – Princeton, WV
Full-Time & Part-Time Opportunities Available
Join Our Team!
Sleep Inn Princeton is seeking friendly, dependable, and customer-focused individuals to join our Front Desk team. As the first and last person our guests interact with, you'll play a key role in creating an exceptional guest experience. If you enjoy helping people, working in a fast-paced environment, and being part of a supportive team, we'd love to meet you!
What You'll Do
- Welcome guests with a warm, friendly, and professional attitude.
- Check guests in and out efficiently while ensuring a positive experience.
- Answer phone calls and assist with reservations and guest inquiries.
- Process payments and maintain accurate cash and credit card transactions.
- Resolve guest concerns promptly and professionally.
- Coordinate with housekeeping and maintenance to ensure guest satisfaction.
- Maintain accurate guest records and follow company procedures.
- Promote hotel amenities and local attractions when appropriate.
- Keep the front desk, lobby, and work area clean and organized.
- Follow brand standards, safety procedures, and hotel policies.
- Assist with other hotel duties as needed to support the overall operation.
What We're Looking For
- Excellent customer service and communication skills.
- Positive attitude with a strong work ethic.
- Reliable attendance and punctuality.
- Ability to multitask and remain calm in a fast-paced environment.
- Basic computer skills and the ability to learn hotel management software.
- Strong attention to detail and problem-solving skills.
- Ability to work evenings, weekends, and holidays as needed.
- Previous hotel or customer service experience is preferred but not required—we'll train the right person!
Why Join VP Management?
- Competitive pay
- Flexible scheduling
- Opportunities for advancement within a growing hotel management company
- Supportive team environment
- Paid training
- Employee hotel discounts
- Health benefits available for eligible full-time employees
At Sleep Inn Princeton, we believe great hospitality starts with great people. If you're ready to make a difference every day and grow your career in hospitality, we'd love to hear from you! Apply today!
Days Inn by Wyndham is a leading performer in economy hospitality, and helps guests make the most of their trip with free breakfast, upbeat service, and a keen focus on the little things. Known to travelers around the world, the Days Inn rising sun logo and new Dawn room design brighten days through comfortable accommodations and convenient locations.
With a worldwide portfolio of nearly 1,700 properties, Days Inn is one of the largest economy brands worldwide. High brand awareness, prototype versatility, and a large footprint have fueled strong performance, making Days Inn a desired brand in the economy segment, with the added benefit of global distribution. The new Dawn room was designed with owner input to drive consistency and return. The well-known Days Inn name, supported by a powerful marketing budget, and bright room makes Days Inn top of mind for prospective guests and owners.
Founded
1970
Company size
5,001-10,000 employees
Industry
Hospitality
Org type
Public Company
Headquarters
Parsippany, New Jersey
Days Inn by Wyndham is a leading performer in economy hospitality, and helps guests make the most of their trip with free breakfast, upbeat service, and a keen focus on the little things. Known to travelers around the world, the Days Inn rising sun logo and new Dawn room design brighten days through comfortable accommodations and convenient locations.
With a worldwide portfolio of nearly 1,700 properties, Days Inn is one of the largest economy brands worldwide. High brand awareness, prototype versatility, and a large footprint have fueled strong performance, making Days Inn a desired brand in the economy segment, with the added benefit of global distribution. The new Dawn room was designed with owner input to drive consistency and return. The well-known Days Inn name, supported by a powerful marketing budget, and bright room makes Days Inn top of mind for prospective guests and owners.
Founded
1970
Company size
5,001-10,000 employees
Industry
Hospitality
Org type
Public Company
Headquarters
Parsippany, New Jersey
