Front Desk Associate

Job DetailsJob Location: Four Points by Sheraton - Deadwood, SD 57732Salary Range: $16.00 - $18.00

Join the team at Four Points by Sheraton Deadwood, where hospitality, teamwork, and growth come together. As part of LIV Hospitality, you'll enjoy a supportive work environment, opportunities for advancement, and exclusive employee perks.

Why Join Us?

Supportive, team-focused culture
Opportunities for career growth and development
Hotel, dining, and entertainment discounts
Complimentary WaTiki® Waterpark family passes
BOGO Starbucks offers
Discounts at AJ's Wicked Salon & Spa and Sol Vibe
$5 Free Play at Cadillac Jack's® and Tin Lizzie Gaming Resort

Position Overview

As a Front Desk Associate, you'll create a welcoming experience for guests by managing check-ins and check-outs, assisting with reservations, and providing outstanding customer service throughout each guest's stay.

Key Responsibilities

Welcome guests and manage check-in/check-out processes
Make reservations and issue room keys
Answer guest questions and provide information about hotel services and local attractions
Process payments, post charges, and maintain accurate records
Coordinate transportation and assist with guest requests
Protect guest privacy and maintain security standards
Keep the front desk and lobby clean, organized, and professional
Complete reports as needed and support daily hotel operations
Follow uniform and appearance standards
Perform other duties as assigned

Join our team and help create memorable guest experiences while building a rewarding career with Four Points by Sheraton Deadwood.

 
QualificationsWe're looking for a friendly, dependable professional who enjoys helping guests and thrives in a fast-paced environment.

Must be at least 18 years of age
Strong computer skills and ability to learn hotel systems and technology
Excellent communication, customer service, and problem-solving skills
Ability to multitask while maintaining accuracy and attention to detail
Working knowledge of Microsoft Office; hotel property management system experience is a plus
Reliable, professional, and able to work a flexible schedule
Ability to work well independently and as part of a team
Ability to stand for extended periods throughout a shift

Benefits for Full-Time Associates

Medical, dental, vision, and life insurance
401(k) with a 3% company match after one year of employment
Company-wide discounts on hotel stays, dining, and entertainment
Exclusive LIV Hospitality team member perks
Career growth and advancement opportunities
Daily Pay available through ZayZoon

Four Points by Sheraton Deadwood is proud to be an Equal Opportunity Employer.