Front Desk Associate
Boost your chances before you apply.
Mason Wright Senior Living
Springfield, MA, US
Summary
The Front Desk Associate serves as the primary point of contact for residents, families, and visitors while managing daily administrative tasks. Responsibilities include handling phone calls, sorting mail, managing office supplies, and overseeing the community's convenience store.
Job Description
Description
Mason Wright Senior Living is looking for a friendly, organized, and bilingual Front Desk Associate to be the welcoming face of our senior living community.
Hours: Part-time, 21.5 hours per week
Schedule: Tuesday & Thursday, 3:30 PM – 11:30 PM; and every other weekend from 3:30 PM – 11:00 PM. These hours are fixed and are not subject to change.
This role is perfect for someone who enjoys helping people, staying busy, and keeping things running smoothly in a warm, fast-paced environment.
What You’ll Do
- Greet and assist residents, families, visitors, and vendors.
- Answer and direct phone calls
- Manage front desk operations and sign-in/sign-out for visitors and residents.
- Provide administrative support to staff.
- Sort and distribute mail and packages.
- Order and organize office supplies
- Manage the Front Desk convenience store (stocking, shopping, and cash reconciliation)
- Assist with mailings, records, and special projects
Requirements
What We’re Looking For
- At least 1 year of office or administrative experience
- Bilingual in Spanish (required)
- Friendly, professional, and dependable
- Organized with strong attention to detail
- Comfortable using Word and Excel
- Reliable transportation for weekly supply runs
Education
- High school diploma or GED required.
Join a team that’s been serving Springfield seniors since 1892—and make a real difference every day.
