Front Desk Agent-Part Time
Boost your chances before you apply.
Sheraton Ann Arbor Hotel
Ann Arbor, MI, US
Summary
The Front Desk Agent serves as the primary point of contact for guests, managing check-in/check-out processes and handling reservations. They are responsible for addressing guest inquiries and providing information about hotel services and local attractions.
Job Description
Front Desk Agent
As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
- You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
- Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
- You will report to the Front Office Manager or Front Office Supervisor.
- A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
- A combination of education and experience.
What You’ll Need to Succeed
- Eligible to work in the United States
- Ability to read, write, and communicate effectively in English
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits: medical, dental, and vision
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Experience comfort, convenience and excellent service at Sheraton Ann Arbor Hotel. Located just minutes from Downtown Ann Arbor, our hotel places you near Main Street, corporate headquarters, the University of Michigan, Briarwood Mall, Cobblestone Farm and local attractions. Spread out in our airy, spacious guest rooms and suites, featuring Sheraton Signature Beds, complimentary high-speed Wi-Fi, Le Grand Bain bath amenities, microwaves and more. Dine on delicious American cuisine and cocktails in our upscale lounge and bistro. Stop by our pantry for a quick bite on-the-go or to stock up your in-room refrigerator. Discover versatile event venues at our hotel, from our three ballrooms to boardrooms, perfect for your next conference or social occasion. Enjoy complimentary 24/7 access to our state-of-the-art Sheraton Fitness Center. Go for a leisurely swim in our indoor and outdoor pools or relax in our whirlpool. We know you'll feel right at home in our comfortable and inviting hotel in Ann Arbor, Michigan
Company size
51-200 employees
Industry
Hospitality
Org type
Public Company
Headquarters
Ann Arbor, Michigan
Experience comfort, convenience and excellent service at Sheraton Ann Arbor Hotel. Located just minutes from Downtown Ann Arbor, our hotel places you near Main Street, corporate headquarters, the University of Michigan, Briarwood Mall, Cobblestone Farm and local attractions. Spread out in our airy, spacious guest rooms and suites, featuring Sheraton Signature Beds, complimentary high-speed Wi-Fi, Le Grand Bain bath amenities, microwaves and more. Dine on delicious American cuisine and cocktails in our upscale lounge and bistro. Stop by our pantry for a quick bite on-the-go or to stock up your in-room refrigerator. Discover versatile event venues at our hotel, from our three ballrooms to boardrooms, perfect for your next conference or social occasion. Enjoy complimentary 24/7 access to our state-of-the-art Sheraton Fitness Center. Go for a leisurely swim in our indoor and outdoor pools or relax in our whirlpool. We know you'll feel right at home in our comfortable and inviting hotel in Ann Arbor, Michigan
Company size
51-200 employees
Industry
Hospitality
Org type
Public Company
Headquarters
Ann Arbor, Michigan