Front Desk Agent - FOSSE system
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Bridgepoint, LLC
Houston, TX, US
Summary
The Front Desk Agent will manage daily front office operations, including guest check-ins, check-outs, and reservation processing. They are also responsible for maintaining accurate guest accounts and coordinating with other hotel departments to ensure a positive guest experience.
Job Description
Traveling Front Desk Agent - FOSSE Experience Required
Pay: $20.00/hour | Weekly Pay
Travel Position | Immediate Opportunity
We're hiring an experienced Front Desk Agent for a Task Force assignment at a large, full-service hotel. This position is ideal for someone with strong hotel front desk experience who can step into the operation and work independently with minimal training.
What You'll Do
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Perform daily front desk operations and provide excellent guest service
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Check guests in and out efficiently and professionally
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Process guest payments, reservations, and room assignments
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Handle guest requests, questions, and concerns
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Maintain accurate guest accounts and room charges
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Manage reservations, cancellations, and modifications
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Communicate with Housekeeping and other hotel departments regarding room status
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Resolve guest issues and escalate concerns to management when necessary
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Maintain accurate records and follow hotel policies and procedures
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Assist with daily front office operations as needed
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Ensure a smooth and positive guest experience throughout the stay
Experience Required
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Previous hotel Front Desk Agent experience REQUIRED
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FOSSE PMS experience REQUIRED
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Strong knowledge of hotel front desk operations and procedures
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Experience with check-ins, check-outs, reservations, and guest accounts
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Strong customer service and communication skills
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Ability to handle guest concerns professionally
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Strong attention to detail and accuracy
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Comfortable working independently with minimal training
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Experience in a large, full-service hotel preferred
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Flexible availability based on hotel needs
Assignment Details
- $20.00/hour
- Weekly pay
- Task Force / travel opportunity
- Travel expenses to and from the client facility are covered
- Opportunity for additional Task Force assignments
This is an experienced leadership position. FOSSE PMS experience is required to be considered.
Ready for your next Task Force assignment? Apply today!
Bridgepoint, LLC, founded in 2014, provides services to the construction industry including civil engineering design, construction staking and layout, machine control models, permitting for waste and borrow areas, boundary surveys, as well as construction and environmental inspections.
Founded
2014
Company size
11-50 employees
Industry
Civil Engineering
Org type
Privately Held
Headquarters
Mt. Juliet, Tennessee
Bridgepoint, LLC, founded in 2014, provides services to the construction industry including civil engineering design, construction staking and layout, machine control models, permitting for waste and borrow areas, boundary surveys, as well as construction and environmental inspections.
Founded
2014
Company size
11-50 employees
Industry
Civil Engineering
Org type
Privately Held
Headquarters
Mt. Juliet, Tennessee