Front Desk Agent
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WARD COVE DOCK GROUP LLC
Ketchikan, AK, US
Summary
The Front Desk Agent manages office reception, directs visitors, and provides clerical support to the Human Resources and Accounting departments. They also coordinate company events and assist with recruitment and onboarding processes.
Job Description
Job Details: Job Location: The Mill at Ward Cove - Ketchikan, AK, Salary Range: Undisclosed, Job Category: Human Resources, Job Summary:
The Front Desk Agent provides a welcoming environment for office visitors and assists with directing visitors and staff to the proper department. This position also performs clerical and organizational tasks as part of the office team.
Duties/Responsibilities:
Coordinate company events including Employee Appreciation events and events held at The Mill at Ward Cove for cruise ship passengers. Does not include housing events prepared by the Housing Manager.
Assist Human Resources Manager with employee recruiting and onboarding.
Parking Permit intake and maintenance.
Monitor the WCDG Info inbox and forward corresponding emails to applicable departments.
Collect mail and distribute accordingly.
Perform basic cash counting and deposit duties as outlined by the Accounting Manager.
Provide clerical support to the Human Resources and Accounting departments.
Scan requested documents and forward them to the applicable departments.
Order requested supplies for office and company events as needed.
Perform other duties as assigned by the Human Resources Manager.
Qualifications: Required Skills/Abilities:
Basic understanding of all Microsoft Office Applications.
Great comprehension of company policy and procedure and ability to communicate them with staff.
Great organizational skills.
Education and Experience:
High school diploma/GED.
Driver’s License required.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
The Mill at Ward Cove is the site of the historic Ketchikan Pulp Mill, the longest operating pulp mill in Alaska, located just 7 miles north of downtown Ketchikan.
Completed in 1954 and operated until 1997, The Mill was the economic heartbeat of Southeast Alaska. Logs were harvested from the forest and transformed into usable products such as rayon, cellophane, explosives, pharmaceuticals, and even food additives. As we develop this destination The Mill at Ward Cove will again become an economic driver for the community of Ketchikan, creating year-round jobs for local residents as well as fun seasonal opportunities for non-residents.
As Alaska’s newest cruise ship port, the Mill at Ward Cove will become a major destination in Alaska. For the 2022 season, we will provide our guests with a true Alaska experience at our Welcome Center with great retail opportunities including artisan kiosks, a full sit-down dining experience, and museum displays that showcase the history of The Mill.
We will be operating a variety of adventurous tour options such as zipline, kayaking, hiking, sea cycle adventure, self-drive zodiac tour, and an e-bike tour. We will also engage our guests with storytelling, live music, and other artistic attractions.
Founded
2019
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Ketchikan, Alaska
The Mill at Ward Cove is the site of the historic Ketchikan Pulp Mill, the longest operating pulp mill in Alaska, located just 7 miles north of downtown Ketchikan.
Completed in 1954 and operated until 1997, The Mill was the economic heartbeat of Southeast Alaska. Logs were harvested from the forest and transformed into usable products such as rayon, cellophane, explosives, pharmaceuticals, and even food additives. As we develop this destination The Mill at Ward Cove will again become an economic driver for the community of Ketchikan, creating year-round jobs for local residents as well as fun seasonal opportunities for non-residents.
As Alaska’s newest cruise ship port, the Mill at Ward Cove will become a major destination in Alaska. For the 2022 season, we will provide our guests with a true Alaska experience at our Welcome Center with great retail opportunities including artisan kiosks, a full sit-down dining experience, and museum displays that showcase the history of The Mill.
We will be operating a variety of adventurous tour options such as zipline, kayaking, hiking, sea cycle adventure, self-drive zodiac tour, and an e-bike tour. We will also engage our guests with storytelling, live music, and other artistic attractions.
Founded
2019
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Ketchikan, Alaska