Front Desk Administrator

Front Desk Administrator

Location: Cincinnati, OH

Reports to: VP of People

FLSA: Exempt

Employment Type: Monday – Thursday; 8:00 – 5:00; In-Office Monday – Thursday

 At BHDP, we believe great design does more than define spaces—it influences behavior, drives performance, and creates meaningful experiences. Guided by our purpose to Inspire People and Impact Results, By Design, we collaborate across architecture, interiors, strategy, and research to solve complex challenges in integrated ways. Here, your ideas matter, your voice is heard, and your work has the power to shape experiences that truly make a difference.

Your Role + The Opportunity

As the Front Desk Administrator, you will join the firm at our Columbus, OH, location and be responsible for greeting clients and visitors, receiving and directing deliveries, answering incoming calls, and providing general office support. The ideal candidate is well organized, able to manage multiple tasks, and has a high level of professionalism, attention to detail, and outstanding customer service. This is a part-time role with hours of operation between 8-5, Monday through Thursday. 

The Role Priorities

• Receive and direct incoming calls and route appropriately across the firm. 

• Welcome visitors, including clients and vendors, creating a positive office experience. 
• Coordinate the monthly office supplies orders.    
• Maintain office cleanliness, including client environment, kitchen areas, print room, and employee collaboration spaces.
• Responsible for planning, ordering, and setting up meals for employee meetings, client meetings, and other larger employee events for multiple offices.
• Monitor conference room schedule for conflicts and support the resolution of conflicts.
• Responsible for receiving and sorting daily mail and packages.
• Manage on-site visitor parking allocation and office access cards for the Cincinnati location.
• Serve as the subject matter expert for employee travel, supporting escalated travel issues when needed.
• Support annual company-wide event planning as needed. 
• Schedule training programs in partnership with the Human Resources team.
• Other administrative duties as assigned.

Skills + Qualifications

• Detail-oriented, organized, and thorough
• Strong Microsoft Office product knowledge
• High level of customer service and professionalism
• Ability to handle multiple responsibilities and tasks
• Strong verbal and written communication skills
• High school diploma
• Five years of relevant work experience

Life at BHDP

Our comprehensive benefit package includes a competitive salary, medical, dental, vision, disability, flexible spending accounts, paid holidays, paid time off, and a 401(k), which aligns with our commitment to rewarding our high-performing professionals.

BHDP Architecture is an Equal Opportunity Employer. Individuals with disabilities and protected veterans are encouraged to apply.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

This position description is prepared to provide a general understanding of the responsibilities of the position and does not include a comprehensive list of activities, duties, success factors, or responsibilities that are required for a specific employee. Success Factors, duties, responsibilities, and activities may be modified or augmented at any time with or without notice.