Front Desk

Job DetailsJob Location: Jacksonville, FL 32204Overview:

We’re a trusted multi-site ophthalmology practice rooted in compassion, collaboration, and patient-centered care. Our team is made up of dedicated caregivers and respected physicians who are known in our community not just for clinical excellence, but for the way we treat our patients.

We’re looking for someone who shares the values that make Levenson Eye Associates unique – a professional who shows up with integrity, is prepared for teamwork, and a respectful and compassionate attitude towards our patients and every member of our team.

If you’re ready to make a meaningful impact and grow alongside a team that truly cares, we’d love for you to apply and take the next step with us!

Position Summary:
We are looking for 2 full-time Patient Coordinators to join our teams in Riverside and Mandarin! This role blends patient interaction, administrative skills, time management, and teamwork across multiple locations.

Location:

Our Riverside location: 751 Oak St. #200

Schedule: Clinic hours vary between 7:00am to 5:00pm, Monday through Friday, 8-hour shifts.

Job Description/Essential Functions:

Welcome patients with professionalism and warmth during check-in and ensure a smooth, efficient check-out experience
Verify insurance eligibility, authorizations, and demographic information; resolve discrepancies proactively
Schedule and manage appointments across all five office locations, optimizing provider availability and patient flow
Prepare, maintain, and audit patient charts to ensure accuracy, completeness, and compliance
Support call center operations by answering incoming calls, assisting patients, and routing inquiries as needed based on staffing demands
Assist with medical records requests, documentation, and coordination in accordance with internal protocols
Always maintain strict adherence to HIPAA guidelines and standard operating procedures
Collaborate closely with clinical and administrative teams to ensure seamless daily operations
Comfortable to step in and lend a helping hand where needed! This is a team-based environment, and flexibility is key
 

QualificationsQualifications/Skills:

1-2 years previous healthcare experience involving registration, insurance verifications, authorizations, and scheduling
Ability to work in a highly fast paced environment
Strong communication skills (verbal and written)
Excellent active listening skills
Must be dependable, self-motivating, and multi-tasking
Experience working in a medical records environment highly preferred
HIPPA Knowledge
**Must be flexible with schedule and adaptable to travelling to other locations if coverage is required.

Education:
High School Diploma/GED or equivalent experience

About Us:

Levenson Eye Associates is a multi-site ophthalmology practice with locations throughout the Jacksonville metropolitan area. Our experienced and skilled caregiver team specializes in the management of all eye related diseases. We use the most advanced technology available to provide the highest quality care to our patients and improve the health and well-being of the communities we serve.

To learn more: https://levensoneyeassociates.com/

Compensation/Benefits:

We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/supplemental), and 401(k).

Disclaimer:

We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.