Front Desk
Boost your chances before you apply.
Genesis Health Clubs
Omaha, NE, US
Summary
The Front Desk Associate is responsible for greeting members, answering inquiries, and resolving customer issues. They also perform administrative tasks, conduct facility tours, and ensure the gym remains clean and compliant with safety regulations.
Job Description
We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions. Responsibilities:
- Enthusiastically greet members, prospective members, and guests
- Provide a high-level of customer service to all members and effectively resolve issues
- Handle front desk activities including answering phones and checking-in members
- Take prospective members on tours of the facility
- Ensure gym systems and processes are followed
- Enforce facility rules and regulations, ensuring faciling is clean and safe
Qualifications:
- Previous customer service experience preferred
- Strong communication and customer service skills
- Upbeat and positive attitude!
- Passion for health & fitness
- Basic computer proficiency
Complete our short application today!
Genesis Health Clubs, a leader in the fitness industry, is the largest privately held health club enterprise in the country and encourages people of all ages to live a better life through physical fitness and sports. Based in Wichita, Kansas, Genesis owns 70 health clubs in eleven states and continues expanding rapidly. Genesis offers results-based personal training, innovative group fitness classes, and state-of-the-art equipment. Many locations also offer tennis and aquatics.
Founded
1986
Company size
5,001-10,000 employees
Industry
Health, Wellness & Fitness
Org type
Privately Held
Headquarters
Wichita, Kansas
Genesis Health Clubs, a leader in the fitness industry, is the largest privately held health club enterprise in the country and encourages people of all ages to live a better life through physical fitness and sports. Based in Wichita, Kansas, Genesis owns 70 health clubs in eleven states and continues expanding rapidly. Genesis offers results-based personal training, innovative group fitness classes, and state-of-the-art equipment. Many locations also offer tennis and aquatics.
Founded
1986
Company size
5,001-10,000 employees
Industry
Health, Wellness & Fitness
Org type
Privately Held
Headquarters
Wichita, Kansas