FRONT DESK
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WAMESIT LANES FAMILY ENTERTAINMENT CENTER
Tewksbury, MA, US
Summary
Welcome guests and manage transactions for various attractions including bowling and golf simulators. Maintain the cleanliness and organization of the facility, including the game room and bowling lanes.
Job Description
Job Details: Job Location: Wamesit Entertainment Center - Tewksbury, MA, Salary Range: $16.00 - $16.00Hourly, We’re looking for a friendly and detail-oriented Front Desk Cashier to welcome guests, answer questions, and help them sign up for our exciting attractions. This multi-functional role includes front desk, lane attendant, arcade redemption, and other attraction areas. While team members are cross-trained in multiple areas, you will typically be assigned to a designated area each shift based on business needs. If you’re a people person with strong communication skills and love working in a fun, fast-paced environment, this could be the perfect fit for you!
What You’ll Do
Provide exceptional guest service, both in person and over the phone
Help guests sign up for attractions throughout the facility, including bowling, golf simulators, and more
Make recommendations and inform guests about promotions, packages, and offerings
Process guest transactions promptly and accurately
Assist guests with finding their lane
Help guests enter names and information on scoring tablets
Assist with score corrections and troubleshooting
Assist guests with shoe rentals
Clear deadwood and dead balls from lanes
Help servers by clearing plates and glasses from lanes
Clean and return bowling balls to racks
Clean tables, furniture, and lane areas throughout the shift
Assist guests with purchasing and registering game cards
Help guests select and redeem prizes
Stock and organize the redemption wall and counter
Ensure the game room remains clean, organized, and guest-ready
Keep redemption inventory neat, clean, and fully stocked
Check and clean bathrooms according to policy
Empty buss buckets throughout the shift
Help maintain a clean, safe, and welcoming facility
Complete any additional tasks delegated by management
Qualifications:
Strong communication and customer service skills.
Cash-handling experience preferred but not required.
Experience working in a Bowling Center a plus.
Experience working with POS systems a plus.
Must have reliable transportation.
Employment subject to successfully completing a Background Check and/or CORI Screening.
Minimum age of 18 years old.
Ability to stand for extended periods (6–8 hours).
Flexible schedule, including evenings, weekends, and holidays.
The Wamesit Lanes Family Entertainment Center is a fun, positive, family-friendly destination. We are the first and only luxury candlepin and tenpin center in the world. We offer high quality year-round entertainment for thousands of area residents of all ages.
History
Donald MacLaren Sr. has been a life-long bowler and always had an interest in bringing an entertainment venture to his hometown of Tewksbury with his son. On February 10, 2014, that idea was born to what is now Wamesit Lanes. The original site of the Motel Caswell where Wamesit Lanes sits, gave the opportunity to thrive in a premiere location. With the help of local contractors, we are proud to say, “we were built by Tewksbury, For Tewksbury”. On November 9, 2015, we celebrated our Grand Opening.
Name
The name comes from the original Wamesit Bowl that once stood on the lot of Home Depot, with the intention to bring back history. The Wamesit Native American tribe once inhabited the area where Tewksbury is now located. Wamesit Lanes pays homage to the important part of local history within the name and a replication of the Pow-Wow Oak Tree.
Founded
2015
Company size
51-200 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
Tewksbury, Massachusetts
The Wamesit Lanes Family Entertainment Center is a fun, positive, family-friendly destination. We are the first and only luxury candlepin and tenpin center in the world. We offer high quality year-round entertainment for thousands of area residents of all ages.
History
Donald MacLaren Sr. has been a life-long bowler and always had an interest in bringing an entertainment venture to his hometown of Tewksbury with his son. On February 10, 2014, that idea was born to what is now Wamesit Lanes. The original site of the Motel Caswell where Wamesit Lanes sits, gave the opportunity to thrive in a premiere location. With the help of local contractors, we are proud to say, “we were built by Tewksbury, For Tewksbury”. On November 9, 2015, we celebrated our Grand Opening.
Name
The name comes from the original Wamesit Bowl that once stood on the lot of Home Depot, with the intention to bring back history. The Wamesit Native American tribe once inhabited the area where Tewksbury is now located. Wamesit Lanes pays homage to the important part of local history within the name and a replication of the Pow-Wow Oak Tree.
Founded
2015
Company size
51-200 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
Tewksbury, Massachusetts
