Fractional People Operations Consultant
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People Architects
Cleveland, OH, US
Summary
Provide leadership and operational oversight to an HR team during a period of organizational transition. Manage core HR processes and oversee the implementation of HRIS and other technology initiatives.
Job Description
Position Summary
People Architects seeks a seasoned HR professional to provide hands-on leadership, operational oversight, and project management support for a client navigating change within their People function. This consultant will serve as a trusted partner to client leadership, providing direction to an existing HR team while ensuring key operational priorities, employee support functions, and HR technology initiatives remain on track. The ideal candidate combines strong HR operations expertise, project management discipline, leadership capability, and the ability to quickly establish credibility in a complex and evolving environment. This highly visible, client-facing consulting engagement requires both strategic thinking and day-to-day execution.
Key Responsibilities:
- Provide day-to-day leadership, coaching, and support to an established HR team.
- Help prioritize work, establish accountability, and create operational structure during a period of transition.
- Partner closely with executive leadership to identify risks, remove roadblocks, and ensure continuity across the People function.
- Serve as a trusted advisor on employee experience, HR operations, and organizational effectiveness.
- Oversee core HR operational processes, including employee support, benefits administration, compliance, reporting, and workforce data management.
- Ensure HR processes are executed consistently, accurately, and efficiently.
- Support employee relations matters and organizational challenges as needed.
- Identify opportunities to strengthen processes and improve service delivery.
- Provide oversight and project management support for an active HRIS implementation and related system initiatives.
- Monitor project timelines, deliverables, stakeholder communication, and risk mitigation efforts.
- Partner with internal and external stakeholders to maintain project momentum and ensure successful execution.
- Support process documentation, system adoption, and operational readiness.
- Assess current people processes and recommend practical improvements.
- Help build scalable systems, workflows, and reporting structures.
- Support leadership with workforce planning, organizational communication, and change management efforts.
- Ensure alignment between people practices and organizational goals.
Qualifications (Required & Preferred)
- 5-7+ years of progressive Human Resources or People Operations experience.
- Experience leading HR Operations, People Operations, Shared Services, or HR Administration functions.
- Demonstrated success managing complex HR projects and cross-functional initiatives.
- Experience supporting or leading HRIS implementations, system migrations, or technology-driven process improvements.
- Experience using PowerSchool and MS Office.
- Strong leadership, coaching, and stakeholder management skills.
- Ability to work independently while influencing and partnering effectively across all levels of an organization.
- Exceptional organizational, communication, and problem-solving abilities.
- Experience supporting education, nonprofit, healthcare, or mission-driven organizations.
- SHRM-CP, SHRM-SCP, PHR, SPHR, or related certification.
- Previous consulting, interim, or fractional leadership experience.
Why People Architects
At People Architects, we help organizations solve meaningful people challenges while giving experienced HR professionals the opportunity to make a measurable impact across a variety of environments. Our consultants become trusted advisors, problem solvers, and strategic partners to organizations that need experienced leadership when it matters most. We are committed to a diverse and inclusive workplace.
We are committed to a diverse and inclusive workplace. People Architects and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants for employment with any of People Architects, clients will ever be asked to provide money (even if reimbursable) as part of the job application or hiring process.
*no external agencies/3rd parties.
At People Architects, we specialize in providing small and mid-sized businesses with flexible, cost-effective Human Resources solutions designed to support growth without the expense of a full-time HR director.
We understand that as organizations grow, the need for strategic HR guidance becomes essential, but traditional hiring models don’t always make financial sense.
Our Fractional HR services offer expert leadership tailored to your organization’s unique needs, whether it's strategic, day-to-day HR, recruiting or employee training.
Founded by Meg Mayhugh, People Architects was built on the belief that every business deserves access to high-quality HR guidance to grow, retain top talent, and create great workplaces—without breaking the bank. People Architects is a certified Woman-Owned Small Business (WOSB) and Women's Business Enterprise (WBE).
Headquartered in Shaker Heights, Ohio with locations in Texas, Connecticut and New Jersey.
We proudly run on the Entrepreneurial Operating System® (EOS®) to better serve every day, and to encourage focus, discipline, and accountability in our team.
Founded
2020
Company size
11-50 employees
Industry
Human Resources Services
Org type
Privately Held
Headquarters
Shaker Heights, Ohio
At People Architects, we specialize in providing small and mid-sized businesses with flexible, cost-effective Human Resources solutions designed to support growth without the expense of a full-time HR director.
We understand that as organizations grow, the need for strategic HR guidance becomes essential, but traditional hiring models don’t always make financial sense.
Our Fractional HR services offer expert leadership tailored to your organization’s unique needs, whether it's strategic, day-to-day HR, recruiting or employee training.
Founded by Meg Mayhugh, People Architects was built on the belief that every business deserves access to high-quality HR guidance to grow, retain top talent, and create great workplaces—without breaking the bank. People Architects is a certified Woman-Owned Small Business (WOSB) and Women's Business Enterprise (WBE).
Headquartered in Shaker Heights, Ohio with locations in Texas, Connecticut and New Jersey.
We proudly run on the Entrepreneurial Operating System® (EOS®) to better serve every day, and to encourage focus, discipline, and accountability in our team.
Founded
2020
Company size
11-50 employees
Industry
Human Resources Services
Org type
Privately Held
Headquarters
Shaker Heights, Ohio