Fractional Office Assistant Moses Lake WA

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

National Real Estate Management Group
Location: Moses Lake, Washington
Schedule: Part Time, hybrid

Position Overview

National Real Estate Management Group is seeking a dependable and service-oriented Office Assistant to support the daily operations of our properties in the Moses Lake area. This is not a traditional desk-based office assistant position. The role will primarily assist with resident communication, maintenance coordination, property visits, inspections, vendor follow-up, and other property management activities.

This is a hybrid position that combines remote administrative work with in-person property visits and occasional office responsibilities. Candidates must live within a reasonable commuting distance of Moses Lake and be available to visit assigned properties as needed.

Key Responsibilities

• Respond to resident questions, requests, and routine concerns
• Receive maintenance requests and coordinate scheduling with vendors and maintenance personnel
• Track open work orders and follow up to confirm timely completion
• Conduct or assist with routine property, unit, move-in, and move-out inspections
• Document property conditions and prepare inspection reports
• Assist with resident move-ins, move-outs, and lease-related documentation
• Communicate reminders, notices, and other approved information to residents
• Assist with rental inquiries, application processing, and showing coordination
• Monitor vacant units and help coordinate cleaning, repairs, and unit readiness
• Meet vendors at properties and verify completion of assigned work
• Help obtain estimates and maintain vendor and property records
• Report safety, maintenance, or property concerns to management
• Maintain accurate information in the property management system
• Assist with rent-related communication and recordkeeping as directed
• Provide limited general administrative support when needed
• Follow company policies and applicable fair housing requirements
• Perform other property management support duties as assigned

Qualifications

• At least one year of office experience, housing, customer service, administrative, or related experience preferred
• Strong communication and resident-service skills
• Organized, dependable, and able to follow through on open items
• Comfortable visiting properties and interacting with residents, vendors, and maintenance personnel
• Able to manage multiple priorities with limited supervision
• Basic proficiency with email, Google platform, and online business systems
• Ability to learn property management software
• Sound judgment when handling confidential or sensitive information
• Ability to travel locally between assigned properties
• Ability to perform the physical requirements associated with property inspections, including walking properties and using stairs

Hybrid Work Expectations

This role is hybrid, but it is not fully remote. The employee will work remotely when completing eligible administrative duties and will also be expected to visit properties, meet vendors, assist residents, attend meetings, and work from the local office when business needs require.

About National Real Estate Management Group

National Real Estate Management Group is committed to providing responsive and professional property management services. We value accountability, communication, follow-through, and respectful relationships with residents, property owners, vendors, and the communities we serve.

National Real Estate Management Group is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs without regard to any status protected by applicable federal, state, or local law.

Flexible work from home options available.