Food Service Worker - Shaw University
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Thompson Hospitality Corporation
Raleigh, NC, US
Summary
The Food Service Worker is responsible for preparing menu items according to recipes and maintaining a clean, safe dining and kitchen environment. They also provide exceptional customer service by assisting guests and managing supplies.
Job Description
Overview
Are you passionate about food and great service? Our campus dining facility is looking for dedicated, friendly, and hardworking individuals to join us as Food Service Workers — an essential part of creating a welcoming and enjoyable dining experience for our students, faculty, and staff.
You’ll play a vital role in day-to-day operations, from preparing delicious meals to maintaining a clean and inviting environment. You'll help ensure that every guest is served with a smile and that our kitchen and dining areas run smoothly.
Responsibilities
- Prepare menu items following recipes and portion sizes for consistent quality and timely service.
- Provide exceptional customer service, taking orders, answering inquiries, and addressing concerns.
- Maintain dining, kitchen, and serving area cleanliness following safety standards.
- Assist with receiving, organizing, and stocking supplies and equipment.
- Follow food safety and health regulations and cooperate with team members to ensure smooth dining operations.
Qualifications
- Prior food service experience preferred but not required.
- Customer-oriented with strong communication and teamwork skills.
- Adaptability and physical stamina for a fast-paced, collaborative environment.
Physical Requirements:
- Ability to lift, carry, push, and pull up to 30 pounds (supplies, trays, equipment)
- Ability to reach, bend, stoop, kneel, and perform repetitive motions as required
- Manual dexterity to handle food, utensils, cleaning tools, and kitchen equipment safely
- Ability to work in a fast-paced food service environment with exposure to heat, cold, moisture, and noise
Who We Are:
Founded in 1865, Shaw University is the first HBCU in North Carolina and a proud trailblazer in higher education. Located in the heart of vibrant Downtown Raleigh, Shaw offers a close-knit, supportive community focused on academic excellence, cultural enrichment, and real-world impact. With over 150 years of empowering future leaders, Shaw provides more than a degree — it’s a launchpad for purpose and success. Students thrive in a dynamic environment enriched by Raleigh’s tech hub, career opportunities, and diverse cultural scene. At Shaw University, your future isn’t just a possibility — it’s a promise.
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
Thompson Hospitality is the largest minority-owned Food Service, and one of the largest Retail Food and Facilities Management companies in the country. It’s a trusted position which has given us a sensibility we also bring to our restaurant group and retail operations.
We’re a family-run organization, built on values that carry over to more than twenty years of client, customer, and community relationships. Every one of us has the same goal: to provide the ultimate client experience. We ask, “How else can we help?” Then we make magic happen.
"It isn’t simply what you do in your life that matters,
it’s who you are."
This was the creed of Thompson patriarch and teacher, Fred Thompson, Sr. And this is how his children, Warren, Fred Jr., and Benita, have chosen to lead this company since its founding in 1992.
What we do every day is in service of our many clients, customers, and communities across the country. We look at every person and project as the most important one of the day. And we are always adding services, products, and systems that make your life easier.Recognized as “Company of the Year” in 2010 by Black Enterprise Magazine, we’re a company whose performance is guided by six simple standards
Serve the Highest Quality Food Provide World-Class Service
Maintain Flexibility to Better Serve Our Clients
Be Accountable For Our Actions
Celebrate Diversity
Give Back to Our Communities
Our mission is to provide a positive experience to every relationship in which we are involved: one Guest, one Client, one Team Member at a time.
Founded
1992
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Reston, Virginia
Thompson Hospitality is the largest minority-owned Food Service, and one of the largest Retail Food and Facilities Management companies in the country. It’s a trusted position which has given us a sensibility we also bring to our restaurant group and retail operations.
We’re a family-run organization, built on values that carry over to more than twenty years of client, customer, and community relationships. Every one of us has the same goal: to provide the ultimate client experience. We ask, “How else can we help?” Then we make magic happen.
"It isn’t simply what you do in your life that matters,
it’s who you are."
This was the creed of Thompson patriarch and teacher, Fred Thompson, Sr. And this is how his children, Warren, Fred Jr., and Benita, have chosen to lead this company since its founding in 1992.
What we do every day is in service of our many clients, customers, and communities across the country. We look at every person and project as the most important one of the day. And we are always adding services, products, and systems that make your life easier.Recognized as “Company of the Year” in 2010 by Black Enterprise Magazine, we’re a company whose performance is guided by six simple standards
Serve the Highest Quality Food Provide World-Class Service
Maintain Flexibility to Better Serve Our Clients
Be Accountable For Our Actions
Celebrate Diversity
Give Back to Our Communities
Our mission is to provide a positive experience to every relationship in which we are involved: one Guest, one Client, one Team Member at a time.
Founded
1992
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Reston, Virginia