Food Service Liaison, UPMC Carlisle
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UPMC
Carlisle, PA, US
Summary
The Food Service Liaison manages patient diet orders using automated software and coordinates with nursing staff to resolve food service issues. They are also responsible for preparing tray tickets and assisting patients with menu planning in a professional manner.
Job Description
We are hiring a Casual Food Service Liaison at UPMC Carlisle! Candidates need to be available to work from 3pm-7pm, including every other weekend & holiday.
Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.
Responsibilities:
- Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
- Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
- Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
- Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
- Prepares tray tickets for food assembly according to workflow procedures in the operation.
- Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
- Maintains record-keeping and prepares reports as assigned.
Work permit required if under 18 years old.
Licensure, Certifications, and Clearances:
Clearances must be dated within 5 years.
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Pittsburgh, PA
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Pittsburgh, PA
