Food Server-Sportsbook
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L'auberge Casino Resort Lake Charles
Lake Charles, LA, US
Summary
The Food Server provides superior customer service by assisting guests with menu and beverage selections and performing tableside service. They are responsible for maintaining food quality standards, managing inventory, and ensuring a clean and safe dining environment.
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
-Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”.
-Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
-Notifies supervisor, manager, or line chef of any food products that are not properly prepared.
-Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
-Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
-Anticipates, identifies, and provides for guest needs.
-Performs inventories and other duties as assigned.
-Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines
BRING US YOUR BEST.
Familiarity with food, beverage, and wine service.
Knowledge of table service procedures and table etiquette.
Excellent customer service skills.
Stable work history required.
These skills and abilities are typically acquired through two years’ food serving experience in a full service restaurant.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
L'Auberge is located on 242 acres of land in Lake Charles, La., two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex with approximately 1,000 spacious rooms and suites; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a business center and conference registration area; two resort swimming pools, lazy river and private cabana courtyard; full-service salon and spa and cardio fitness center; retail stores; ten innovative dining outlets; and top-name entertainment. The casino features 30,000 square feet of Vegas-like gaming action with 62 table games and more than 1,600 ticket-in ticket-out slot machines.
Founded
2005
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Lake Charles, LA