Food Server Specialty
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Boyd Gaming
Michigan City, IN, US
Summary
The food server is responsible for order entry using a computerized system, presenting checks, and collecting payments from guests. They must also ensure a fun and entertaining environment while maintaining high standards of service and cleanliness.
Job Description
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Must be able to work with a computerized Micros System for order entry, pre-check functions, etc. Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment. Observes diners to respond to additional requests and to determine when meal is completed.
- Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount
- Adhere to established company and departmental procedures, guidelines and policies at all times
- Maintain established company and departmental uniform, appearance, and hygiene standards at al times
- Must be able to work with a computerized Point-of-Sale System for order entry, pre-check functions, etc.
- Serves all guests according to established standards of quality
- Completes all set-up and closing duties in a timely fashion
- Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment
- Adheres to state liquor laws
- Relays guest complaints/compliments to appropriate supervisor
- Observes diners to respond to additional requests and to determine when meal is completed
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Performs all other related and compatible duties as assigned
- Knowledge of safety/guest liability procedures for guests and employees
Performs all relative miscellaneous duties as directed by supervisor/manager.
Qualifications
- Promote positive co-worker and guest interactions; maintain professionalism at all times while working with other employees, departments, and guests
- Must be able to lift and carry small and large trays weighing up to 50 pounds repeatedly
- Must be able to walk and stand for eight hours. Able to sit, walk, stand, bend lift, reach, pull, push, kneel, squat and grasp
- High school diploma or GED is preferred
- Must have 18 years of age with a minimum of six months experience as a food server in high volume and/or fine dining environment is required
- Prior wine knowledge is preferred but no required
- The ability to work in a fast paced environment
- The ability to effectively communicate in English
- The ability to effectively communicate with guests, co-workers and management and handle all types of guest related situations
- Must be able to obtain an ABC liquor permit
- Responsible for keeping all licenses and permits current
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Founded in 1975 in Las Vegas, Boyd Gaming Corporation (NYSE: BYD) is one of America’s largest and most respected casino entertainment companies. We operate 27 gaming entertainment properties in 11 states, manage a tribal casino in northern California, and own and operate Boyd Interactive, a B2B and B2C online casino gaming business. We have a long and established track record of creating substantial value for our shareholders through our diversified business portfolio, successful growth investments, and ongoing program to return capital to our shareholders.
Realizing the essential role our team members play in our success, Boyd is committed to being an employer of choice – creating a unique workplace culture where our 16,000 team members feel welcome, valued and respected. As a result, we have one of the longest-tenured workforces in our industry, with team members averaging nearly 8 years of service with Boyd on a Companywide basis.
We also recognize that our success is built upon thriving communities, and we are deeply committed to investing in the well-being of the communities we call home. Through a Companywide initiative called Caring the Boyd Way, Boyd strives to reduce our impact on the environment; enhance the lives of our team members and guests; provide financial support to non-profit organizations serving our communities; and uphold good corporate governance.
We are proud to have been recognized as an industry leader by numerous national publications, including Time magazine’s “America’s Best Companies” and Newsweek’s “America’s Most Responsible Companies,” “Most Trustworthy Companies in America” and “America’s Most Charitable Companies.” Building on our 51-year legacy, we look forward to further success and growth in the years ahead, as we continue to create shareholder value while positively impacting our stakeholders and the communities we call home.
Founded
1975
Company size
10,001+ employees
Industry
Hospitality and Tourism
Org type
Public Company
Headquarters
Las Vegas, Nevada
Founded in 1975 in Las Vegas, Boyd Gaming Corporation (NYSE: BYD) is one of America’s largest and most respected casino entertainment companies. We operate 27 gaming entertainment properties in 11 states, manage a tribal casino in northern California, and own and operate Boyd Interactive, a B2B and B2C online casino gaming business. We have a long and established track record of creating substantial value for our shareholders through our diversified business portfolio, successful growth investments, and ongoing program to return capital to our shareholders.
Realizing the essential role our team members play in our success, Boyd is committed to being an employer of choice – creating a unique workplace culture where our 16,000 team members feel welcome, valued and respected. As a result, we have one of the longest-tenured workforces in our industry, with team members averaging nearly 8 years of service with Boyd on a Companywide basis.
We also recognize that our success is built upon thriving communities, and we are deeply committed to investing in the well-being of the communities we call home. Through a Companywide initiative called Caring the Boyd Way, Boyd strives to reduce our impact on the environment; enhance the lives of our team members and guests; provide financial support to non-profit organizations serving our communities; and uphold good corporate governance.
We are proud to have been recognized as an industry leader by numerous national publications, including Time magazine’s “America’s Best Companies” and Newsweek’s “America’s Most Responsible Companies,” “Most Trustworthy Companies in America” and “America’s Most Charitable Companies.” Building on our 51-year legacy, we look forward to further success and growth in the years ahead, as we continue to create shareholder value while positively impacting our stakeholders and the communities we call home.
Founded
1975
Company size
10,001+ employees
Industry
Hospitality and Tourism
Org type
Public Company
Headquarters
Las Vegas, Nevada