Food Runner - Wellesley
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SWRG INC
Wellesley, MA, US
Summary
The Food Runner is responsible for accurately delivering food orders to guests in a timely and professional manner. They must also maintain station cleanliness and communicate guest needs or inquiries to the appropriate staff.
Job Description
Job Details: Job Location: SW Wellesley - Wellesley, MA, Salary Range: $25.00 - $40.00Hourly, Travel Percentage: None, Job Category: Restaurant - Food Service, GENERAL SUMMARY:
The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.
DUTIES & RESPONSIBILITIES:
Always presents self in courteous and professional manner to guests.
Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
Delivers food orders with appropriate garnishments.
Delivers food orders timely and, where multiple guests involved, at the same time.
Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
Responds to guests’ requests for condiments or other items.
Continually clears away dishes and debris from stations.
Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service for guests.
Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.
Ensures station is suitable for serving and meets company standards.
Qualifications:
High school diploma
Prior experience preferred
Open availability to work day and evening shifts, as well as weekends and holidays
Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
Must be able to perform under pressure in a high-volume restaurant setting.
Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.
Restaurant Setting
Must be able to stand and exert fast-paced mobility for entire shift.
Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
Must be able to frequently lift food, and other items weighing up to 50 pounds.
Position involves repetitive hand and wrist motion.
BENEFITS:
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off
Career Growth Opportunities
Smith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.
About The Smith & Wollensky Restaurant Group, Inc.
Since its establishment in 1977 as America’s classic steakhouse, Smith & Wollensky has been committed to delivering unparalleled hospitality and the best USDA Prime steaks, dry-aged for tenderness and flavor and hand butchered on site daily. Smith & Wollensky Restaurant Group is headquartered in Boston, and owns and operates six iconic Smith & Wollensky locations in the U.S.: Miami Beach; Chicago; Las Vegas and three restaurants in the Boston area. The acclaimed wine list, rich ambiance and exceptional service are designed to provide guests with a truly memorable steakhouse experience. Smith & Wollensky has received numerous local and national awards, including the “Grand Award of Excellence” from WINE SPECTATOR and the “Award of Excellence” from Distinguished Restaurants of North America.
Founded
1977
Company size
1,001-5,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Boston, Massachusetts
About The Smith & Wollensky Restaurant Group, Inc.
Since its establishment in 1977 as America’s classic steakhouse, Smith & Wollensky has been committed to delivering unparalleled hospitality and the best USDA Prime steaks, dry-aged for tenderness and flavor and hand butchered on site daily. Smith & Wollensky Restaurant Group is headquartered in Boston, and owns and operates six iconic Smith & Wollensky locations in the U.S.: Miami Beach; Chicago; Las Vegas and three restaurants in the Boston area. The acclaimed wine list, rich ambiance and exceptional service are designed to provide guests with a truly memorable steakhouse experience. Smith & Wollensky has received numerous local and national awards, including the “Grand Award of Excellence” from WINE SPECTATOR and the “Award of Excellence” from Distinguished Restaurants of North America.
Founded
1977
Company size
1,001-5,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Boston, Massachusetts