Food Runner - The Mann
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ASM Global
Philadelphia, PA, US
Summary
The Food Runner is responsible for delivering food and beverage orders from concession stands to guests while maintaining cleanliness in both front and back-of-house areas. They must ensure quality standards are met, manage stock rotation, and provide excellent customer service throughout venue events.
Job Description
The Role:
The Food Runner is responsible for working with Stand Workers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all events.
Company Overview:
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
- Shows initiative and approaches all tasks with a “can-do” attitude.
- Ability to work with a sense of urgency in a fast-paced environment.
- Able to follow job procedures and supervisor’s instructions.
- Cleans and maintains concession areas.
- Helps set up and break down stand at beginning and end of night.
- Maintains a professional attitude and appearance.
- Keeps the BOH workspace clean and in order.
- Sets up BOH areas each day to the venue
- Closes FOH/BOH areas each day to the venue
- Runs food to the correct tables and boxed seat locations
- Ensures all food and beverage meet quality standards.
- Possesses knowledge of the food and drink menu and provide detailed descriptions of delivered foodproducts.
- Ensures stock rotation of perishables – sauces/condiments in BOH areas.
- Responsible for organization of stock around the expediter in BOH areas.
- Provides outstanding customer service to enhance guests’ experience.
- Performs other duties as assigned by Management.
- Shows flexibility by rotating to other service locations when necessary.
Qualifications:
- Must be at least 16 years of age.
- High school diploma or equivalent.
- Must be able to read, speak and write English in order to communicate with staff and guests
- Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays
- Ability to work in an open aired environment during all climate conditions
- Must be punctual and dependable
- Must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards
- Must have sufficient mobility to perform assigned production tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
- Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette preferred
- Ability to effectively listen and take direction from management
- Ability to work under pressure and multitask in a fast-paced, team-oriented setting
- Must meet state and local health requirements for food handlers and alcoholic beverage services
- SERVSafe and City of Philadelphia Food Safety Personnel Certificate a plus
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California