Food Runner PT

Job DetailsJob Location: Sea Trail Golf - Sunset Beach, NC 28468East Coast Golf Management, Inc. (ECGM), is now hiring for part-time Food Runners at our Sea Trail Golf Resort managed location in Sunset Beach, NC!
Employees of ECGM enjoys the benefits of:

Complimentary employee meal during your shift (certain restrictions may apply).
20% discount on F&B excluding alcohol, tobacco, and food specials.
Cost +10% off all Golf Shop merchandise excluding sale items.
Complimentary Golf

Booking window after 2pm the day before requested tee time
Must be approved by the Head Golf Professional
Up to three complimentary guests

POSITION SUMMARY

The Food Runner is a professional who is responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant. They help Servers maintain a clean environment for restaurant patrons throughout the dining experience. 

ESSENTIAL FUNCTIONS

The Food Runner:

Obtain and maintain a working knowledge of all food menus.
Assure guests have everything they need on the tables after delivery of food. 
Ensures guest has proper silverware, napkin, share plates when delivering food.
Keep the kitchen station clean and organized.
Utensils polished and stocked.
Assist all servers, bartenders, and managers with carrying plates.
Communicate effectively and courteously with guests, and co-workers.
Communicate food orders to chefs/cooks, paying attention to priorities and special requests (e.g., food allergies)
Perform calmly and effectively under stressful conditions.
Promote an atmosphere of teamwork by assisting co-workers.
Report to work in a complete required uniform.
Maintain a well-manicured appearance and persona that reflects the image of the restaurant.
Meet personal schedule requirements punctually.
Be courteous, friendly, and pleasant.
Stand and walk for an entire shift.
Safely transport items to and from kitchen on a slick uneven surface.
Lift and carry multiple plates from kitchen to dining room.
Safely move about in all areas of the restaurant.
QualificationsPOSITION QUALIFICATIONS/REQUIREMENTS
Education/Credentials
High School diploma or GED Preferred
 
Experience

Ability to lift and carry up to 30 lbs. via food or beverage trays or required equipment needed to perform specific job duties.

One year of food running or related experience in a full-service restaurant

ECGM’s Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.

Adaptability: Ability to adapt to change in the workplace.

Customer oriented: Ability to take care of the customers’ needs while following company procedures.

Enthusiastic: Ability to bring energy to the performance of a task.

Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.

Interpersonal: Ability to get along well with a variety of personalities and individuals.

Responsible: Ability to be held accountable or answerable for one’s conduct.

Safety awareness: Ability to identify and correct conditions that affect employee safety.

Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.

Autonomy: Ability to work independently with minimal supervision.

Oral Communication: Ability to communicate effectively with others using the spoken word.

Energy: Ability to work at a sustained pace and produce quality work.

Friendliness: Ability to exhibit a cheerful demeanor toward others.

Judgment: The ability to formulate a sound decision using the available information.

Organization: Possessing the trait of being organized or following a systematic method of performing a task.

Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.

Other Requirements

Must possess a valid driver’s license.

PHYSICAL REQUIREMENTS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Handling / Fingering

F

Reach Outward

F

Reach Above Shoulder

F

Climb

N

Crawl

N

Squat or Kneel

O

Bend

F

10 lbs. or less

F

11-20 lbs.

C

21-50 lbs.

O

51-100 lbs

O

Over 100 lbs

N

Push/Pull

12 lbs or less

O

13-25 lbs

O

26-40 lbs

O

41-100 lbs

O

WORK ENVIRONMENT

The Food Runners work in a restaurant and bar setting. During busy hours, they are under pressure to serve customers quickly and efficiently. Must be available to work late evenings, weekends, and holidays.