Food Runner - Nelson's (Part Time)
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Terranea Resorts
Rancho Palos Verdes, CA, US
Summary
The food runner is responsible for setting up the expo window, delivering food to guest specifications, and maintaining the cleanliness of the restaurant. They must also assist the kitchen staff and ensure a high-quality guest experience throughout their shift.
Job Description
Overview
- To provide an exceptional guest experience
- Maintain the company image and vision statement
- Participate in ongoing training and encourage the personal development of all associates
Responsibilities
- Set up expo window area according to Nelson’s standards
- Be able to take instruction from the Chef working the line
- Assure all items are delivered and prepared as orders are requested to guest specifications
- Maintain consistency of food item presentation
- Consistently keep the restaurant organized and clean
- Set up trash cans, plates, utensils, and to-go containers at start of shift
- Pick up soiled plates and beverages, and place into bus tubs
- Ensure full bus tubs get brought back into the kitchen
- Maintain cleanliness of work areas, china, glass, etc., throughout the day
- Set up heat lamps or umbrellas per a guests request
- Complete closing duties, including restocking items, turning off lights, etc.
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests` service needs
- Speak with others using clear and professional language
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
- Perform other reasonable job duties as requested by Supervisors
Additional Duties & Responsibilities:
- Adhere to departmental policies and procedures
- Complete closing duties, including restocking items, etc.
- Effectively communicate with peers, management, line and front of the house employees
- Perform related duties as required
- Be responsible for the cleanliness of the immediate work area as well as the general property
Qualifications
- Energetic, enthusiastic and motivational individual
- Must be able to speak, comprehend, and read English
- Must have strong communication skills
- Ability to implement and uphold service standards
- Ability to interact with all associates and guests of the resort
- Ability to work well in stressful, high-pressure situations
- Must be able to stand or walk for long periods of time
- Ability to prioritize and organize work assignments
Experience, Education, & Licensure:
- High School diploma preferred
- Food Handler’s Card needed
Compensation
Base Pay Start Rate: $16.90/hr.
Terranea Resort offers a unique environment, where panoramic ocean views foster a peaceful ambiance along the Palos Verdes Peninsula. Since we opened our doors in 2009, Terranea has diligently worked to earn a reputation as both a premier resort that takes care of its guests and an excellent employer that provides a rewarding work environment for our employees.
Our culture and community is built on the collaboration of every team member who walks through our doors. We work hand in hand to make sure we operate our business in a safe and responsible way—that protects the health of our guests, associates, their families, and the land around us.
"Life is Different at Terranea." It's something we often say, because it's true. We're not like most workplaces. Aside from our spectacular physical environment, nestled along the pristine patch of coastline in Palos Verdes, we also work as a team to create a spectacular work environment that encourages, motivates, empowers, and rewards. We want associates to create their dream career, so we focus on providing the tools and resources to make that happen. We offer numerous cross-training courses, professional memberships, management classes, and more. We want associates to be proud of their career and proud to work at Terranea.
Founded
2009
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Rancho Palos Verdes, CA
Terranea Resort offers a unique environment, where panoramic ocean views foster a peaceful ambiance along the Palos Verdes Peninsula. Since we opened our doors in 2009, Terranea has diligently worked to earn a reputation as both a premier resort that takes care of its guests and an excellent employer that provides a rewarding work environment for our employees.
Our culture and community is built on the collaboration of every team member who walks through our doors. We work hand in hand to make sure we operate our business in a safe and responsible way—that protects the health of our guests, associates, their families, and the land around us.
"Life is Different at Terranea." It's something we often say, because it's true. We're not like most workplaces. Aside from our spectacular physical environment, nestled along the pristine patch of coastline in Palos Verdes, we also work as a team to create a spectacular work environment that encourages, motivates, empowers, and rewards. We want associates to create their dream career, so we focus on providing the tools and resources to make that happen. We offer numerous cross-training courses, professional memberships, management classes, and more. We want associates to be proud of their career and proud to work at Terranea.
Founded
2009
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Rancho Palos Verdes, CA
