Food Runner - Milk & Honey (Gainesville)
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Thompson Hospitality Corporation
VA
Summary
The Food Runner is responsible for delivering food orders to guests with precision and maintaining a clean, organized dining environment. They must collaborate effectively with kitchen and waitstaff to ensure a seamless and high-quality dining experience.
Job Description
Overview
Ignite your passion for exceptional food and join us at Milk and Honey, a captivating New Orleans themed Southern Brunch destination. As a Food Runner, you'll play a crucial role in delivering culinary delights to our guests with precision and finesse. Get ready to embark on a thrilling journey, working alongside our talented culinary team and ensuring that each dish is presented with flair and served at the peak of perfection. With a fast-paced and exhilarating environment, you'll have the opportunity to showcase your dedication to exceptional service and contribute to an unforgettable dining experience. Join us at Milk and Honey and become a vital part of our gastronomic adventure.
Responsibilities
- Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
- Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
- Provide attentive and friendly service, going above and beyond to exceed guest expectations.
- Take pride in maintaining a clean and organized workstation and dining area.
- Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
- Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.
Qualifications
- At least 18 years of age
- Able to communicate effectively in the primary language of the work
- Able to work calmly and effectively under pressure
- Able to work flexible shifts and schedules, inclusive of weekends, and all holidays
- Ability to learn menu items and service procedures.
- Ability to take direction and to work in a team environment.
- Ability to work calmly and effectively under pressure.
Physical Requirements:
- Ability to stand and walk for extended periods (up to 8+ hours per shift)
- Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
- Frequent bending, stooping, kneeling, reaching, and twisting
- Manual dexterity to handle dishes, glassware, and cleaning tools safely
- Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
- Ability to navigate crowded spaces while carrying items safely
- Visual and auditory ability to identify spills, hazards, and guest needs
Who We Are:
Milk & Honey is a vibrant New Orleans themed Southern Brunch destination. We offer flavorful dishes from brunch through dinner, including popular items like Chicken & Waffles, Shrimp & Grits, and Mimosa Towers. Known for its warm, modern Southern cuisine and inviting atmosphere, guests can dine in or take their favorites to go. Every meal is a memorable experience meant to be shared.
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
Thompson Hospitality is the largest minority-owned Food Service, and one of the largest Retail Food and Facilities Management companies in the country. It’s a trusted position which has given us a sensibility we also bring to our restaurant group and retail operations.
We’re a family-run organization, built on values that carry over to more than twenty years of client, customer, and community relationships. Every one of us has the same goal: to provide the ultimate client experience. We ask, “How else can we help?” Then we make magic happen.
"It isn’t simply what you do in your life that matters,
it’s who you are."
This was the creed of Thompson patriarch and teacher, Fred Thompson, Sr. And this is how his children, Warren, Fred Jr., and Benita, have chosen to lead this company since its founding in 1992.
What we do every day is in service of our many clients, customers, and communities across the country. We look at every person and project as the most important one of the day. And we are always adding services, products, and systems that make your life easier.Recognized as “Company of the Year” in 2010 by Black Enterprise Magazine, we’re a company whose performance is guided by six simple standards
Serve the Highest Quality Food Provide World-Class Service
Maintain Flexibility to Better Serve Our Clients
Be Accountable For Our Actions
Celebrate Diversity
Give Back to Our Communities
Our mission is to provide a positive experience to every relationship in which we are involved: one Guest, one Client, one Team Member at a time.
Founded
1992
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Reston, Virginia
Thompson Hospitality is the largest minority-owned Food Service, and one of the largest Retail Food and Facilities Management companies in the country. It’s a trusted position which has given us a sensibility we also bring to our restaurant group and retail operations.
We’re a family-run organization, built on values that carry over to more than twenty years of client, customer, and community relationships. Every one of us has the same goal: to provide the ultimate client experience. We ask, “How else can we help?” Then we make magic happen.
"It isn’t simply what you do in your life that matters,
it’s who you are."
This was the creed of Thompson patriarch and teacher, Fred Thompson, Sr. And this is how his children, Warren, Fred Jr., and Benita, have chosen to lead this company since its founding in 1992.
What we do every day is in service of our many clients, customers, and communities across the country. We look at every person and project as the most important one of the day. And we are always adding services, products, and systems that make your life easier.Recognized as “Company of the Year” in 2010 by Black Enterprise Magazine, we’re a company whose performance is guided by six simple standards
Serve the Highest Quality Food Provide World-Class Service
Maintain Flexibility to Better Serve Our Clients
Be Accountable For Our Actions
Celebrate Diversity
Give Back to Our Communities
Our mission is to provide a positive experience to every relationship in which we are involved: one Guest, one Client, one Team Member at a time.
Founded
1992
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Reston, Virginia