Food Runner - Farraddays

JOB SUMMARY

Responsible for maintaining a fully stocked and organized work area and ensuring that guests have a favorable dining experience. Promote the Family Style Service culture through actions and positive attitude.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• Set up and break down of assigned work stations and maintaining its cleanliness.
• Keep station full at all times, especially during peak business times.
• Responsible for informing customers of the ingredients when asked.
• Cover cashiers on breaks and take guests’ orders. 
• Answer questions about food items, making recommendations upon request.
• Remove customers’ dirty dishes from tables during the course of their meal using trays.
• Assist hosts with seating guests if necessary.
• Resetting tables after they have been cleared. 
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Accurately and appropriately set up banquet functions.
• Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen.
• Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items.
• Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. 
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Perform other duties as assigned or reasonably requested by any member of management.

Responsibilities

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 35 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Safely work with provided cleaning chemical and equipment
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment

Qualifications

WHAT YOU WILL NEED

• Must be 21 years of age or older
• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays
• A high school diploma or GED equivalent is preferred.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

The Gaming Analytics Department is responsible for leading all analytical work related to table games, slots, poker and other gaming products. Our team works with table games and slots operational leadership, Shared Services (ESS Gaming), and property leadership (AGMs/GMs) to optimize the gaming floor and explore/test new products. Some of their activities include:

• Gaming asset optimization: making recommendations for the types of table games and number of slot units necessary to satisfy demand.
• Creating and updating recurring product performance models and reports
• Advising gaming leadership: analyzing and reporting on the financial performance and profitability of table games and slot units on a monthly basis.
• Assisting with ad hoc analyses