Food & Beverage Lead (Seasonal) | Hotel Zoso

Food & Beverage Lead (Seasonal) | Hotel Zoso

Create connections. Deliver exceptional service. Lead by example. You are responsible for supporting daily food and beverage operations while serving inspired dishes and beverages in a welcoming, expertly maintained atmosphere. Your leadership, attention to detail, and food and beverage expertise help the team create unmatched dining experiences for every guest.
Let’s start off with the most important part—what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status

• Hourly Pay Rate: $20.50
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time Off & Holiday Pay (Because Balance Matters)
• Benefits—Medical, Dental, Vision, Disability, 401(k)
• HSA/FSA Plans—with employer contribution
• Values-Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third-Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Parks and Attractions & so much more)

Our Commitment to You:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive—and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team, and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive, lasting impression on everyone we meet.
What Success Looks Like:
Your Impact

• Leads by example and supports the food and beverage team in delivering exceptional guest service.
• Assists with coordinating daily operations, including opening and closing procedures, shift assignments, breaks, and side work.
• Provides direction and support to team members throughout the shift.
• Takes guest orders and serves food and beverage items in accordance with established service standards.
• Prepares and serves alcoholic and nonalcoholic beverages using proper recipes, techniques, and presentation standards.
• Enters orders into the computerized Point of Sale system and communicates special requests or dietary needs to the culinary team.
• Ensures food and beverage items are attractive, consistent, and served at the correct temperature.
• Maintains current knowledge of menu offerings, ingredients, spirits, wine, beer, cocktails, menu changes, and sold-out items.
• Monitors the dining and bar areas to ensure cleanliness, organization, appropriate stocking levels, and readiness for service.
• Supports the team in resolving guest concerns promptly and professionally and escalates concerns to management when appropriate.
• Processes guest payments using proper accounting and cash-handling procedures.
• Ensures compliance with applicable food safety, alcohol service, liquor, and workplace safety requirements.
• Assists with training new team members on service standards, procedures, Point of Sale functions, and property expectations.
• Communicates operational needs, guest concerns, and team member issues to management.
• Performs serving, bartending, and other food and beverage duties as needed to support the operation.

What You Bring

• Minimum of two (2) years of food and beverage service experience, including bartending experience.
• Previous experience in a lead or supervisory role preferred.
• Working knowledge of restaurant, dining, and beverage service procedures.
• Knowledge of spirits, wine, beer, cocktail preparation, and mixology techniques.
• Ability to operate a computerized Point of Sale system and other required equipment.
• Working knowledge of applicable liquor laws, food safety regulations, and standard cash-handling procedures.
• Strong leadership and guest-service skills, with the ability to motivate and support team members.
• Excellent communication, organizational, and multitasking abilities.
• Ability to remain composed and provide direction in a fast-paced environment.
• Must meet the legal minimum age requirement to serve alcoholic beverages.
• Current State Food Handler’s License and required alcohol service certification or permit.
• Ability to communicate effectively, verbally and in writing, in English.

Don’t meet every single requirement? At Columbia Hospitality, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or another role.

Where you’ll work:
Hotel Zoso provides the perfect combination of location, relaxation, and inspiration. Easy airport access, The Spa, weekend pool parties, and California-inspired cuisine at The Kitchen are just a few of the amenities offered onsite. Hotel Zoso is ideally located in the epicenter of Palm Springs, where guests can explore restaurants, shops, galleries, and live entertainment.
 

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.