Food & Beverage Ambassador
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SeaWorld
Tampa, FL, US
Summary
The role involves ensuring a great eating experience for guests in various venues. Responsibilities include greeting guests, taking orders, and maintaining a clean working environment.
Job Description
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
Compensation: $14 per hour (Tipped Pool Program) and 1 FREE MEAL per shift!
What you get to do:
This role will ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. Wherever you serve, you will:
- Enthusiastically greet and welcome guests
- Provide information to guests on food & beverage products being offered
- Make recommendations to fit each guest’s needs
- Support dietary restrictions, allergies and special needs
- Take orders in a prompt manner and ensure execution of delivery
- Prepare basic food items for high-volume theme park operations, including chopping vegetables, portioning ingredients, assembling simple menu items, including operating fryer and conveyor ovens.
- Restocking prep stations during peak guest hours and properly storing ingredients
- Follow food safety and sanitation procedures while maintaining clean work areas, including operating the dishwasher
- Operate payment register
- Maintain monies and sales information for audit and balance
- Follow monetary handling procedures
- Prepare/carry vending trays
What it takes to succeed:
- At least 18 years old
- Ability to sell bottled alcohol
- Ability to work indoors and outdoors, in a variety of weather conditions
- Commitment to exceptional guest service
- Ability to learn/use point of sale (payment register) systems
- Outstanding communication and interpersonal skills
- Strong organizational and multi-tasking abilities
- Ability to lift, carry, push and pull up to 50 lbs.
- Ability to walk and stand extensively
- Ability to complete all required training, including ServSafe and RCS Responsible Vendor Training
- Flexibility in working varied shifts
- Previous cash handling experience preferred
- Food service and/or theme park experience highly desirable
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
United Parks & Resorts Inc. (NYSE: PRKS) is a leading theme park and entertainment company with a world-class portfolio of seven brands across 13 parks in the United States and Abu Dhabi. The Company’s award-winning portfolio of iconic brands includes SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica.
Our portfolio offers experiences for guests of all ages to enjoy exhilarating thrill and family-friendly rides and coasters, inspiring up-close encounters and educational presentations with wildlife, and exciting shows, concerts, and live performances.
We are committed to wildlife conservation globally, and all three SeaWorld parks, plus Discovery Cove and Busch Gardens Tampa Bay, are accredited members of the AZA, one of the world’s foremost professional zoological organizations. Our parks serve as one of the largest marine animal rescue organizations in the world, actively participate in endangered species survival programs, and make significant contributions to science through field research and the study of animals in our care.
Website: www.UnitedParks.com
Company size
10,001+ employees
Industry
Entertainment Providers
Org type
Public Company
Headquarters
Orlando, Florida
United Parks & Resorts Inc. (NYSE: PRKS) is a leading theme park and entertainment company with a world-class portfolio of seven brands across 13 parks in the United States and Abu Dhabi. The Company’s award-winning portfolio of iconic brands includes SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica.
Our portfolio offers experiences for guests of all ages to enjoy exhilarating thrill and family-friendly rides and coasters, inspiring up-close encounters and educational presentations with wildlife, and exciting shows, concerts, and live performances.
We are committed to wildlife conservation globally, and all three SeaWorld parks, plus Discovery Cove and Busch Gardens Tampa Bay, are accredited members of the AZA, one of the world’s foremost professional zoological organizations. Our parks serve as one of the largest marine animal rescue organizations in the world, actively participate in endangered species survival programs, and make significant contributions to science through field research and the study of animals in our care.
Website: www.UnitedParks.com
Company size
10,001+ employees
Industry
Entertainment Providers
Org type
Public Company
Headquarters
Orlando, Florida