Food and Beverage Supervisor
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THE KRAFT GROUP
Flower Mound, TX, US
Summary
The supervisor oversees food and beverage concessions at Gillette Stadium, ensuring exceptional customer service and adherence to alcohol sales policies. They are responsible for monitoring inventory levels, maintaining food safety standards, and training staff on operational procedures.
Job Description
Job Details: Job Location: NPS - Foxborough, MA, Position Type: Part Time, Education Level: High School Diploma or Equivalent, Salary Range: $15.00 - $25.00Hourly, Job Category: Food and Beverage - Service,
SUMMARY
The Concessions Supervisor oversees exceptional customer service at Gillette Stadium’s food and beverage assigned concourse locations and staff. Concessions include a variety of locations including: Beer Portables, Markets, and stands. A primary focus is to ensure exceptional customer service and that all alcohol sales policies are followed.
DUTIES AND RESPONSIBILITIES
Verify and monitor product inventories, before and during the event, to ensure they are maintained at the appropriate levels for service and sales objectives.
Oversee the safe and responsible service of alcohol.
Ensure proper food safety and sanitation practices are followed.
Train and coach staff on basic food service operations.
Oversee the assigned locations closing properly, timely and accurately with inventory control.
Special projects and assignments as business dictates
SUPERVISORY RESPONSIBILITIES
This position will oversee assigned concessions locations on event day.
SKILLS AND QUALIFICATIONS
Foodservice management experience is not necessary, but preferred
Maintain a positive and professional demeanor at all times
Team oriented and strong customer service skills
Organized and attentive to detail
Strong verbal communication skills
Ability to work in a fast-paced environment
PHYSICAL DEMANDS
Ability to stand or walk for long periods of time
Ability to lift, carry 25lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined ramps
Ability to work on main concourse, upper concourse, or plaza area as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Densely populated on event day
The noise level in the work environment is usually loud on event days
Ability to work nights and weekends
Position may require work in inclement weather to include heat, cold, rain, snow, and wind
CERTIFICATES, LICENSES, REGISTRATIONS
Serve Safe Certification or ability to obtain Serve Safe Certification.
TEAMs Training Certification or ability to obtain TEAMs certification.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Qualifications:
