Flight Operations Manager

About Us

Eagleview is a leading provider of aerial imagery, property insights and software that transform the way people work. Eagleview holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. Eagleview provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions.

Overview

The Flight Operations Manager will focus on fixed-wing imagery project assignments and capture execution via our internal and external flight suppliers. This role requires comfort behind a computer screen, on the phone, and in person. Safety, efficiency, communication, and logistical coordination are foundational pillars to the success of this role. The image capture business is weather dependent and requires a broad command of seasonal limitations across the continental United States, Canada, and Hawaii. Experience in logistics, scheduling, and a background in using technology to solve critical, real-time problems are necessary for success.

This is a full-time remote role, with a preference for candidates based in the Rochester, NY area. The base salary range is $60,000 to $70,000, with a 10% bonus potential.

Responsibilities

• Assist in the strategy and execution of the assignment and distribution of all imagery capture projects to meet product spec and customer expectations.
• Communicate with key Flight Supplier personnel to ensure flight assignments are executed safely, efficiently, and within product specification.
• Support the tracking and analysis of workload progress and constantly rebalance amongst the fleet to give the best chance of capture success.
• Collaborate with cross-functional internal stakeholders to ensure all pre- and post-capture-related activities are completed in a timely manner.
• Support the fleet deployment and decommissioning of assets via supplier communication.
• Assist with performance metric evaluation for Flight Suppliers.
• Maintain daily production reporting.
• Coordinate and facilitate access to controlled/prohibited/restricted airspace via ATC, military personnel, or others.
• Facilitate the flight logistics needs of the test, validation, and research and development programs.
• Support the Disaster Response Program initiative to ensure safe, effective, and timely capture post-event that qualifies for DRP.
• Other duties as assigned.

Qualifications

• BA/BS in Imaging Science, Business, Communications, Supply Chain, or related.
• 2+ years related work experience in scheduling, logistics, or GIS.
• Ability to prioritize and adapt quickly and under constraint.
• Well-organized, dependable, self-sufficient.
• Flexible schedule to support the fleet management across multiple time zones, weekends, holidays.
• Comfortable on the phone for quick decisions and rapidly changing priority direction.

Preferred Experience:

• Knowledge of Imaging, GIS, and remote sensing.
• Communication and technical skills – comfort across multiple technology platforms, cloud-based services, Microsoft products.

Core Competencies:
The successful candidate will demonstrate strength in the following competencies as well as foundational competencies which can be found here:

• Drive & Follow Through – Takes initiative and turns ideas into action.
• Adaptability in Uncertainty – Adjusts quickly and performs through change.
• Customer-Centered Mindset – Puts customer needs at the center of decisions.
• Judgment & Problem Solving – Makes sound decisions and solves problems effectively.
• Role-Specific Expertise – Applies strong functional expertise to deliver results.
• Results Accountability – Owns outcomes and delivers on commitments.
• Work Prioritization & Execution – Focuses on priorities and delivers on time.

EEO Statement

This job description is not an exclusive or exhaustive list of all job functions that a workforce member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All Fulltime (30+ hours) employees are eligible for PTO, Sick, and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account; Life Insurance; Employee Assistance Program; Pet Insurance. This is a full-time remote role, with a preference for candidates based in the Rochester, NY area. The base salary range is $60,000 to $70,000, with a 10% bonus potential.

As an Equal Opportunity and E-Verify Employer, Eagleview Technologies does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. We are committed to giving all applicants equal opportunity to participate in the application process and are open to discussing reasonable accommodations for candidates with disabilities.