Fld Svc Master Jrnymn-Rot (CMD-502) (4251)

Job DetailsJob Location: San Antonio, TX 78222Job Category: Installation - Maint - RepairJob purpose

The Field Service Tech Master Journeyman rotates on a 14/14 schedule servicing customers and units in a designated region.  As a member of the Rapid Response team the Field Service Technician Master Journeyman provides technical assistance in diagnosis, troubleshooting and repair of heavy equipment, working closely with all levels of technicians.  With little to no supervision, the Field Service Tech Master Journeyman schedules work, monitors quality control for work performed, and customer relations.

Duties and responsibilities

Diagnoses, services and repairs various systems that are found on pieces of heavy equipment such as mechanical and computer electronic controls, transmissions, computer controlled automatic transmissions and pneumatic systems
Troubleshoots malfunctions in the equipment and repair
Repairs and services track drive sprockets, rails, idler wheels, hand bars, track adjusters, hydraulic, reversers, final drives, brake bands, steering clutches, and hydrostatic transmissions
Service, diagnoses, repairs and maintains speed tandem drive axles with air or electric shift, hydrostatic driven, heavy-duty multi-axle suspensions
Tunes gas and diesel engines, services valves, fuel filters and turbo chargers, and pressure checks fuel filters, adjust injector heights, fuel racks, governors, etc.
Diagnoses problems, disassembles units, repairs or replaces parts, and reassembles units in the cooling, drive, brake, electrical, steering, heating, and air conditioning, hydraulic and air systems
Overhauls engines, replaces engines and rebuilds components
Must be able to identify, perform and troubleshoot malfunctions in the equipment and repair at an advances level
Completes and turns in all documentation necessary to finalize the work that was performed without supervision
Ensures that all field jobs are completed in a proficient and safe manor
Seeks continuous technical training to stay informed of the continuous changes in the various models of equipment
Assist in training lower-level workers in mechanical repair techniques
Promote good welfare among the company and its divisions
Perform other duties as assigned

QualificationsQualifications

Must have a minimum of 6 years of experience in the construction and mining machinery industry.
GED or High School Diploma, applied certification(s) for job description preferred  

Knowledge, Skills, and Abilities

Must have a working knowledge of the above titles position and how it relates to the overall business and its objectives    
Must have the ability to teach and motivate others
Must have the ability to effectively operate diagnostic tools, shop equipment and have advanced troubleshooting skills
Must have advanced electrical skills
Must meet goals and objectives set forth by the company
Must conform to policies and procedures set forth by the company
Must have a current driver’s license and acceptable driving record per WPI Insurance carrier standards if driving a company vehicle
Must be able to pass and maintain drug and alcohol testing requirements as outlined by the Department of Transportation
Must be able to lift 50 pounds
Must be able to bend and twist several times a day
Must have the ability to work flexible hours and days
Must be proficient in Windows System (MS Word, Excel, Power Point, Access and Outlook)
Must be dependable and work independently
Must maintain good client relations
Must maintain a professional appearance
Must promote and maintain a clean, neat and safe environment
Must have the ability to travel and stay overnight
Must abide by customer’s safety rules and regulations on customer’s site
Must protect the company assets and interest

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.