Firearms Sales

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. 

Overview:

The Firearms Sales Associate is responsible for actively seeking out customers in our store, greeting them in an upbeat and professional manner while providing world class customer service and assisting with firearms questions and purchases.  

This role requires all associates to be at least 21 years of age due to compliance requirements for processing firearms.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience

• • Every customer interaction is an opportunity to exceed expectations
  • We focus on making every visit memorable, personalized, and impactful

• Having a Team-First, Winning Mentality

• •  We succeed together by supporting one another and celebrating team wins
  • Collaboration and unity drive our performance and customer experience

• Learning and Adapting to Constant Change

• • We embrace growth, innovation, and feedback
  • Change is not a barrier–it’s a catalyst for improvement and excellence

• Taking Pride in Our Work and Thinking Like Owners

• •  Every task matters, and we take full responsibility for the results
  • Ownership means accountability, care, and drive to go above and beyond

• Expecting Honesty and Integrity in All That We Do

•  Trust is the foundation of our relationships–with customers and with each other
• We act with transparency, fairness, and respect at all times

Responsibilities:

• Ensure all paperwork for firearm sales, including but not limited to Form 4473, licensing, and background checks, is completed accurately and thoroughly
• Consistently demonstrate proper firearm safety and handling
• Evaluate and appraise firearms for resale
• Ability to exercise good judgment when interacting with customers when shopping for firearms
• Have a well-rounded knowledge of all facets of the firearm industry, including ammunition, reloading, and optics
• Follows all Company policies and procedures
• Must be able to legally own a firearm
• Ability to stop a straw purchase 
• Greet all customers on the sales floor with courtesy and a smile
• Grow personal sales by hitting minimum goals and following Scheels professional salesmanship standards to provide an above and beyond customer experience
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Engage in conversation with customers and assist them in making buying decisions  
• Demonstrate a passion for products in our store
• Attend all Scheels product training and all store meetings 
• Maintain a professional appearance on the sales floor 
• Assist in all other assigned duties 
• Ability to perform basic math; compute rate, ratio, and percent; draw and interpret bar graphs
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence.  Ability to effectively present information in a one-on-one and small group situation to customers and other employees
• Demonstrates strong communication, organization, attention to detail, and problem solving skills
• Strong oral/written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization
• Must be willing to help with freight/stocking when needed
• Ability to demonstrate product usage within their shop and retrieve product from heights of greater than 6 ft.

Education & Experience:

The ideal candidate will have a high school diploma or general education degree (GED); and/or 1-3 months of cashiering experience 

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury. 

Benefits:

At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.) 

Learn more about what it means to be an owner at SCHEELS on our Careers Page. 

EQUAL EMPLOYMENT OPPORTUNITY 

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.