Field Technician - PSS

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now!

Field Technician - PSS

Location: Remote US

Base Salary Rate: $83,608 – $98,362 per year

Job type: Full-time position

About This Role

This role is responsible for programming, commissioning, testing, and validating fire alarm systems to ensure they meet project requirements, code compliance, and customer expectations. The position will program, modify, and troubleshoot new and existing fire alarm systems, including system expansions, upgrades, and programming revisions. You will ensure all installed systems are properly programmed, thoroughly tested, accurately documented, and ready for acceptance. Working closely with project teams and installation contractors, you will identify and resolve deficiencies, verify installation quality, support acceptance testing activities, and ensure successful project turnover and closeout.

Key Responsibilities

• Program, modify, troubleshoot, and configure new and existing fire alarm systems, including EST3, EST4, and FireWorks platforms, system expansions, upgrades, and programming revisions. Review existing programs and system databases to verify proper operation and implement required corrections or enhancements
• Perform system commissioning, programming verification, functional testing, and validation of fire alarm systems (Edwards/EST preferred)
• Execute comprehensive device-level and system-level testing, including network communications and integrated system functionality
• Verify installation quality and ensure systems are fully operational, code-compliant, and ready for turnover and final acceptance
• Communicate project status, risks, deficiencies, and critical issues to Project Management in a timely manner
• Maintain compliance with NFPA requirements, applicable local codes, company safety standards, and customer expectations
• Support project closeout activities by providing accurate documentation, test results, programming records, and deficiency reports
• Willingness to travel (50% or more, based on project needs)

Key Characteristics

• Strong troubleshooting and system verification skills
• Detail-oriented with a heavy focus on documentation accuracy
• Ability to identify installation deficiencies and enforce standards
• Strong communication with contractors and project teams
• Organized and process-driven

Basic Qualifications

• High School Diploma or equivalent
• 10+ years’ experience installing, programming, and troubleshooting fire alarm systems
• Valid driver's license required

Preferred Qualifications

• Experience programming Edwards EST3 Systems
• Experience programming Edwards EST4 Systems
• Experience setting up Edwards Fireworks
• NICET Level II certification or higher required; or Equivalent
• Proven experience with system startup activities, including installation, programming, testing, and commissioning
• Strong understanding of fire alarm codes and testing requirements; NFPA 72 knowledge preferred
• Ability to read and interpret construction drawings, shop drawings, and riser diagrams
• Strong problem-solving skills and ability to work independently in a fast-paced environment

Compensation and Benefits 

Individuals may be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, company holidays), 401(k) with employer match, EAP assistance, and more.  

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.

Kidde Global Solutions is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.