Field Specialist
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CREATIVE ENVIRONMENTS DSN & LDSCP INC
Tempe, AZ, US
Summary
The Field Specialist will enhance customer experience and promote retention by assisting with installations, repairs, and timely closing of work orders while supporting Field Technicians. Primary duties involve performing various physical tasks, ensuring safety through proper tool use, maintaining site cleanliness, and organizing the work truck.
Job Description
Job DetailsJob Location: Corporate office - Tempe, AZ 85284The Field Specialist is an essential member of our team, contributing to the creation, maintenance, and enhancement of outdoor spaces. As a dedicated brand ambassador for Creative Environments, you will actively enhance customer experience and promote retention through exceptional service. You will assist with installations and repairs, timely close work orders, and offer proactive support to Field Technicians to ensure work orders are completed accurately and efficiently. Your primary responsibilities include performing various physical tasks while ensuring safety through proper tool use, site cleanliness, and truck organization
Job Responsibilities
Follow instructions from the site foreman to complete tasks effectively
Work collaboratively with other team members to meet project deadlines
Adhere to all safety protocols and company policies
Assist in clearing and preparing sites for landscaping projects
Remove debris, rocks, and other materials to ensure a clean and safe work area
Load and unload materials, tools, and equipment
Assist in the installation of hardscape elements such as walkways, patios, retaining walls, and other structures.
Help with the installation of irrigation systems, including digging trenches and laying pipes
Plant trees, shrubs, flowers, and grass according to design specifications
Operate and maintain landscape equipment and tools, ensuring they are in good working condition
Perform all duties while providing excellent customer service, ensuring a positive experience for all clients
Qualifications
High school diploma or equivalent
Technical Experience Requirements:
Ability to operate basic landscape tools and equipment
Physical stamina and strength to perform demanding tasks in various weather conditions
Strong work ethic and reliability
Ability to follow directions and work independently or as part of a team
Attention to detail and a commitment to quality workmanship
Excellent verbal and written communication skills to effectively interact with clients and team members
Strong commitment to providing exceptional customer service and the ability to manage client relationships proactively
Good physical condition, as the role requires manual labor, lifting up to 50 lbs, and working in various weather conditions.
