Field Service Technician - PMP

Job Details: Job Location: New Stanton - New Stanton, PA, Salary Range: Undisclosed, Purpose: 

The Field Service Technician – Paving & Material Processing is responsible for maintaining, repairing, and optimizing paving and material processing equipment. This role involves diagnosing mechanical, hydraulic, and electrical issues, performing component rebuilds, and ensuring equipment operates efficiently and safely at customer job sites. 

Key Responsibilities: 

Diagnose and resolve equipment malfunctions, including mechanical, hydraulic, and electronical issues 

Perform repairs, component rebuilds, replacements and adjustments to restore equipment to optimal performance and ensure equipment meets performance standards 

Document service reports, repair logs, and parts usage accurately using mobile apps. 

Identify required parts and work with the parts department or vendors to ensure timely availability. 

Provide timely and effective solutions to customer equipment issues  

Interact with customers on-site to communicate issues, provide updates, and deliver excellent service. 

Provide training to customers on equipment maintenance and operation as needed 

Maintain a clean, organized, and safe work environment on job sites and in the service vehicle 

Maintain and secure company-issued tools, diagnostic equipment, and service vehicles. 

Ensure compliance with all safety standards and protocols 

Report hazards, incidents, or unusual equipment behavior promptly. 

All other duties assigned  

Experience, Education, Skills and Knowledge: 

High school diploma or equivalent; technical certification or related training preferred 

2+ years of experience in servicing heavy equipment, particularly in paving and material processing 

Strong knowledge of mechanical, hydraulic, and electrical systems 

Ability to diagnose and repair complex equipment issues 

Deep understanding of complex schematics and diagrams 

Proficiency in the use of diagnostic tools, manuals, and service software 

Excellent customer service and communication skills 

Must have a valid driver’s license and be able to meet company driving requirements  

 
Qualifications: