Field Service Technician

Essential Responsibilities: 

• Must have prior mechanical experience such as automotive, power generation, heavy equipment or diesel engines.
• Perform preventative maintenance (oil change, valve adjustment, lube and check equipment)
• Experienced using tools (including diagnostic equipment, hand tools, and power tools)
• Ability to read, interpret safety documents, schematics and other mechanical diagrams
• Experienced in troubleshooting and repairs of an engine.
• The ability to work well as part of a team.
• Willing to work in non-climate-controlled conditions.
• Ability to travel incl. overnight travel.
• Strong computer skills including Microsoft Word, Excel, Outlook
• Must have a positive attitude, strong work ethic and desire to succeed.
• Must be able to communicate via telephone & email

 Qualification Requirements: 

• Strong customer service mindset and strong skills to drive, support,
• Empower and inspire the Service teams and Customers +7 years’ experience in a technical role or
• extensive years of experience with issue resolution exposure within (Field-)
• Service on engines (ideally INNIO Jenbacher engines) Technical attitude, complemented by strong business acumen including basic IT skills
• Willingness to work in shift model (depending) and on call
• Experience working with electrical or mechanical systems
• Fluency in English a must
• Good interpersonal skills

Job specific knowledge:

• Strong communication skills…experienced in customer communications. 
• Boundaryless and multi-culture working mindset and team player.
• Able to work efficiently without direct supervision.

Preferred: 

• Multi-working experience with Jenbacher gas engines in the field, operational & commissioning, all engine types.
• Jenbacher training certifications: FTB, FTA, CT1, CT2, MR6
• Mechanical RCA research and analysis exposure
• Previous field experience a bonus