Field Service Technician

Job Details: Job Location: Jacksonville, FL - Jacksonville, FL, Salary Range: Undisclosed, We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the “Cutting Edge of Customer Service” to our valued customers.

The Field Service Technician position is responsible for the effective repair and service of equipment and attachments at high levels of quality. This individual must be able to work independently of direct supervision in the environment.
Qualifications: Job Description

Safety:

Be a champion of safety

Ensure all work is completed safely

Operations:

Perform routine maintenance, safety inspections, create deficiency repair list 

Think ahead and plan methods and sequence of performing assigned maintenance

 Research and order all parts and materials required to perform assigned maintenance

Perform the repairs efficiently and effectively

Confirm that all repairs are completed as assigned

Ensure all unused parts and materials are returned per established methods

Maintain a safe and clean workspace and service truck

Power wash and clean equipment and attachments as needed

Record Keeping and Compliance:

Maintain legible records of notes, time, parts, supplies, and outside purchases as needed

All record-keeping methods are followed per established methods. The 3 C's (complaint, cause, and correction) are always used and documented with all repairs

Comply with all policies, procedures, and methods established by the company

Maintain and care for all shop and truck tools, equipment, and vehicles in your possession

Communication:

Provide the "Cutting Edge of Customer Service" to all

All communication with co-workers and customers are to be conducted in a professional and honest manner

Consistently advocate for Company Wrench and our equipment brand at all times

Training:

Training is to be completed as assigned

Training will be conducted virtually and in-person. Overnight travel may be required

Job Qualifications

Education and Experience: 

Candidate needs two years of industry experience

Required requisites:

Class A or B CDL or the ability to obtain a Class A or B CDL

Strong Mechanical skills and aptitude

Strong diagnostic abilities and mindset

Good communication skills

Safe work habits

Ability and experience to perform repairs for all major equipment systems

Working knowledge of equipment operations and mechanical functions

Be able to provide all of your tooling smaller than one-inch drive

Specific Skill Requisites:

Ability to work with minimal supervision

Proficient understanding of hydraulic pressure and flow

Proficient in ohms law

Proficient in the use of a digital multimeter

Physical Requirements

The physical demands described are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to speak and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision or corrected vision abilities are required by this job and include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Additional Information

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Paid Birthday Holiday

Short/Long Term Disability

Growth opportunities

Paid Training

Monthly Profit Sharing Bonus

ESOP Plan

Family owned and operated

Long term job security

Health and wellness program

Discounts on products and services

Technician Specific Benefits:

Relocation assistance available for qualified candidates

Uniforms provided

Career advancement opportunities, promote from within

Paid Continued education, manufacturer hands on and web-based training

Clean and professional work environment

Apprenticeship program

Competitive wages

Tool Reimbursement Program

Annual $150 voucher towards Work Boots

Company provided service vehicle, fuel card, credit card, laptop and cell phone.

We look forward to hearing from you!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.