Field Service Tech - Poultry Inspection, Batching & Portioning
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JBT Marel
Gainesville, GA, US
Summary
The Field Service Technician is responsible for the installation, maintenance, and repair of Marel machinery at client sites. They also provide customer training and act as the primary point of contact for technical support and service activities.
Job Description
The Field Service Tech (FST) is the front-line field service representative and is responsible for fulfilling the customer's expectations during on-site activities. The FST is experienced in JBT Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process. The FST may mentor junior FSTs and provide basic training.
What you will be doing:
- Provides outstanding service in troubleshooting, repair, installation, maintenance, and customer training for Marel machinery at client sites. This involves preparing for service activities, offering aftercare for new installations, staying in regular contact with the customer, and reporting on progress.
- You will report to the Field Service Manager
- Extensive travel within the allotted territory
- Must be able to lift up to 50lbs.
JBT Marel is a leading global provider of integrated technology, equipment, software, and services to the food and beverage industry. Driven by a singular purpose—to transform the future of food—we empower businesses to stay ahead in a rapidly evolving market.
Whether you operate in animal protein, plant-based products, fresh produce, ready meals, beverages, or beyond, we’re here to work with you. We combine transformative technology, applied knowledge, and holistic thinking to solve your most pressing challenges and support your most ambitious goals.
JBT Marel unites JBT and Marel, two pioneering companies with complementary strengths. With our combined portfolios, we’re exceptionally well-equipped to provide you with precisely the solutions you need. And with a global team of talented professionals and a presence in over 30 countries, we offer a world of expertise and service excellence.
Guided by sustainability and working in close partnership, we’re here to help you make a meaningful difference. Together, let’s transform the future of food.
*The JBT Marel trademark is current undergoing registration and in some jurisdictions may already be registered. We reserve all rights in connection with enforcement and protection of our trademark.
Company size
10,001+ employees
Industry
Machinery Manufacturing
Org type
Public Company
Headquarters
Chicago, Illinois
JBT Marel is a leading global provider of integrated technology, equipment, software, and services to the food and beverage industry. Driven by a singular purpose—to transform the future of food—we empower businesses to stay ahead in a rapidly evolving market.
Whether you operate in animal protein, plant-based products, fresh produce, ready meals, beverages, or beyond, we’re here to work with you. We combine transformative technology, applied knowledge, and holistic thinking to solve your most pressing challenges and support your most ambitious goals.
JBT Marel unites JBT and Marel, two pioneering companies with complementary strengths. With our combined portfolios, we’re exceptionally well-equipped to provide you with precisely the solutions you need. And with a global team of talented professionals and a presence in over 30 countries, we offer a world of expertise and service excellence.
Guided by sustainability and working in close partnership, we’re here to help you make a meaningful difference. Together, let’s transform the future of food.
*The JBT Marel trademark is current undergoing registration and in some jurisdictions may already be registered. We reserve all rights in connection with enforcement and protection of our trademark.
Company size
10,001+ employees
Industry
Machinery Manufacturing
Org type
Public Company
Headquarters
Chicago, Illinois
