Field Service & Sales Representative / Shop Parts
Boost your chances before you apply.
RAM PRODUCTS CO
Phoenix, AZ, US
Summary
The Field Service Representative is responsible for promoting products and providing services to customers in a designated area. Key duties include servicing existing accounts to grow revenue, managing inventory via ERP/CRM systems, and delivering technical product solutions.
Job Description
Job DetailsJob Location: Phoenix Area - Phoenix, AZTravel Percentage: Up to 25%Job Shift: Day$2,000 SIGNING BONUS!!!
Base salary of $50,000 to $60,000 per year, plus quarterly and annual bonuses! Apply today!
Enjoy freedom from a desk and serve the Phoenix area in our mobile warehouse, providing quality service to customers.
What will you love about being a Field Service Representative?
Be a part of a quality team
Develop personal relationships with customers
Solve issues and provide solutions
Why should you want to work for Ram?
What makes Ram Products exceptional is our Team. From the beginning, we have placed a high value on people and relationships. The culture and the family environment being lived out every day by our Team carries over to our customers as well, making our work more fun and our connections more meaningful.
Position Description
The Field Service Representative (FSR) will always work with integrity, demonstrate a desire to serve others, and possess the ability to solve problems. The FSR is responsible for promoting Ram Products and providing products and services to customers in a designated area.
What can I expect in my role as an FSR?
Account Service: servicing existing accounts to grow revenue, develop relationships, expand product line, and demonstrate products.
Administrative Duties: operating within the ERP and CRM systems as well as accurately bill, restock and maintain inventory levels of our products.
Product Knowledge and Business Development: develop a working knowledge of general product categories through training and on-the-job experience.
Understanding: understand each customer’s needs to provide real, effective solutions.
Deliver: deliver exceptional customer service.
Sales and Service: conduct sales and service activities, develop strong customer relationships, identify product applications, and introduce new products and services.
Are you who we’re looking for?
Ability to communicate effectively and collaborate with others.
Ability to work independently, with a high degree of self-motivation and problem-solving skills.
Experience in a customer-facing position.
Willing to travel up to 25%. This could mean up to one week per month of out-of-town travel.
Industrial experience is a plus!
You’ll also need:
High School Diploma, GED, or High School Equivalence Certificate.
A valid divers license with excellent driving record.
To be able to lift 25-50 pounds on customer calls.
To be able to pass a background check, physical, and drug test.
Not only does Ram have a great culture, but we also have a robust employee benefits package.
Medical Insurance
Prescription Coverage
Dental Insurance
Vision Coverage
Health & Wellness programs
Disability Insurance
Employee Assistance Program
Paid vacation and personal time off
Bonus structure based on measurable outcomes
Performance recognition
Personal and professional development
401(k)
401(k) Employer Match
Join our team! Apply Today!
Technician, Tech, Automotive, Manufacturing, Industrial, Maintenance, Repair, Shop Parts, Vendor Managed Inventory
QualificationsMinimum Qualifications
High school Diploma, GED, or High School Equivalence Certificate.
A valid divers license with excellent driving record.
Excellent analytical, written, and verbal communication skills.
Preferred Qualifications
Associate degree
Experience working in an industrial environment.
Experience working in the MRO industry.
Ram Products offers a wide selection of repair and maintenance products and services. Our Mobile Warehouses provide more products for immediate delivery than any other company in the MRO parts industry.
We invite you to shop our catalog for just the right part or better yet, allow one of our Field Representatives to give you a tour of a Ram Mobile Warehouse for a more hands-on ordering process. Now, you won’t have to choose between online convenience or personal service & delivery – you can have both.
At Ram Products, we make ordering parts easy so you spend less time waiting on the parts you need and more time putting them to work. Let us know how we can best serve you.
Founded
1988
Company size
51-200 employees
Industry
Wholesale
Org type
Privately Held
Headquarters
Richland Hills, Texas
Ram Products offers a wide selection of repair and maintenance products and services. Our Mobile Warehouses provide more products for immediate delivery than any other company in the MRO parts industry.
We invite you to shop our catalog for just the right part or better yet, allow one of our Field Representatives to give you a tour of a Ram Mobile Warehouse for a more hands-on ordering process. Now, you won’t have to choose between online convenience or personal service & delivery – you can have both.
At Ram Products, we make ordering parts easy so you spend less time waiting on the parts you need and more time putting them to work. Let us know how we can best serve you.
Founded
1988
Company size
51-200 employees
Industry
Wholesale
Org type
Privately Held
Headquarters
Richland Hills, Texas