Female Patient Center Supervisor (Full Time)

Job Details: Job Location: Nashville TN - Nashville, TN, Education Level: Not Specified, Salary Range: $21.00 - $21.00Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Female Patient Center Supervisor (Full-Time) 

Location: Nashville TN
Pay: $21.00 per hour 

About Averhealth 

At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you’re passionate about helping others and want to start a meaningful career, we’d love to have you on our team. 

Position Summary 

The Female Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You’ll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes. 

Key Responsibilities 

Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience 
Lead, coach, schedule, and support testing center staff 
Conduct observed urine collections with female patients who are complying with probation, completing drug treatment programs, or meeting bond requirements 
Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards 
Ensure accurate documentation, quality control, and timely reporting 
Address patient concerns professionally and promote a recovery-focused environment 

Schedule 

Full-time: Typically between 35-40 hours per week 
Must have flexibility for varying shifts due to random testing needs 
Primary hours: Monday to Friday from 8:00am to 7:00pm, inducing weekends & holidays from 10:00am to 2:00pm (varied shifts)
Schedules are provided approximately one week/one month in advance 

What We Offer Full-Time Employees 

Medical, Dental, and Vision insurance 
Short- and Long-Term Disability 
Life insurance with employer contribution  
401(k) with employer match 
Annual uniform reimbursement (scrubs) 
Instant access to earned wages — no waiting for payday 
Referral bonuses 
Shift coverage bonuses ($50 per covered shift with less than 48-hour notice) 
3 weeks of paid time off in your first year 
Supportive team culture and career growth opportunities — many of our leaders started in this role 

Qualifications 

High school diploma or GED; additional education preferred 
Supervisory or team-lead experience (required) 
Strong communication, organization, and problem-solving abilities 
Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism 
Comfortable working with biological specimens and standing for extended periods 
Must have reliable transportation and valid driver’s license 

Equal Opportunity Employer 

Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background. 
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