Federal Work Study, Outreach and Operations Assistant

Position Title: Outreach and Operations Assistant (Federal Work-Study)
Employment Type: Federal Work-Study (Fixed Term, Part-Time)

• Start Date: No earlier than August 31, 2026
• End Date: June 30, 2027

Reports To: Director of Candidate Recruitment, Director of Admissions and Enrollment
Pay Rate: $25 per hour, up to 10 hours/week 

*** Please note this is only available for currently enrolled Reach University candidates in good standing. ***

Position Summary
The Federal Work-Study Assistant plays a key role in supporting Reach University’s enrollment, outreach, and partnership-development efforts. This student-facing and externally facing role supports prospective candidates and employer partners through outreach events, information sessions, application support, data tracking, and market research.

The position is ideal for a student who is organized, personable, and interested in education, marketing, outreach, data analysis, or nonprofit growth strategy.
Admissions & Application Review

• Application Processing & Review: Perform initial reviews of submitted candidate applications for completeness and accuracy, verifying required materials and documentation;
• Applicant Engagement & Follow-Up: Conduct regular, proactive follow-up with prospective candidates via email, phone, or text to guide them through missing application items, answer questions, and assist them through the enrollment funnel;
• Pipeline Support: Help monitor application progression to ensure applicants meet key deadlines for registration and enrollment.

Candidate Outreach & Representation

• Attend prospective candidate information sessions (virtual and in-person) to share personal experience with Reach programs and answer participant questions;
• Represent Reach University at job fairs, community events, and partner-hosted events;
• Serve as a welcoming, knowledgeable point of contact for prospective students and community members.

Event & Outreach Support

• Support event logistics, including registration tracking, materials preparation, set-up and breakdown, and follow-up communications;
• Assist Growth team staff with scheduling, coordination, and documentation related to outreach activities.

Data Entry & Record Keeping

• Enter and maintain accurate records related to event attendance, prospective candidates in, and employer outreach in internal systems (e.g., CRM, spreadsheets);
• Support data hygiene efforts, including reviewing records for completeness and accuracy.

Marketing & Research Support

• Assist with developing and updating marketing materials, including slide decks, one-pagers, email drafts, and social media content;
• Conduct market research related to prospective employer partners (e.g., school districts, charter networks, county offices of education);
• Support basic data analysis projects related to enrollment trends, geographic reach, or partner engagement, as appropriate to skill level.

Additional Growth Team Support

• Provide general administrative and project support to the Growth team as needed;
• Participate in team meetings, trainings, and feedback sessions to build professional skills and institutional knowledge.

Required Qualifications

• Eligible for Federal Work-Study;
• Currently enrolled student (Reach University or partner institution, as applicable);
• Faculty recommendation letter that supports your candidacy for this work study program;
• Strong communication skills and comfort engaging with diverse audiences;
• Attention to detail and ability to manage multiple tasks;
• Basic proficiency with Google Workspace or similar productivity tools.

Preferred Qualifications

• Interest in education, community engagement, marketing, data analysis, or nonprofit work;
• Experience with event support, outreach, customer service, or peer advising;
• Familiarity with spreadsheets, CRM systems, or data tracking tools;
• Bilingual or multilingual skills are a plus (not required).

What You’ll Gain

• Professional experience in higher education growth, enrollment, and partnerships;
• Exposure to marketing, outreach strategy, and data-informed decision-making;
• Opportunities to build communication, presentation, and research skills;
• Mentorship and supervision from experienced education and nonprofit leaders.

Reach University is an accredited, nonprofit institution reshaping higher education - one where a job leads to a degree, not the other way around. Through the Apprenticeship Degree, Reach transforms workplaces into university learning spaces, allowing working adults to earn credit for the work they do on the job and leverage deep learning through inquiry, dialogue, collaboration, and on-the-job practice in their everyday experience. 

At Reach, we envision a world where everyone, everywhere can access fully job-embedded higher education - where effort and skill, not wealth or connections, determine who gets ahead. Reach is building pathways for professionals to grow their impact, advance their careers, and stay rooted in the communities they serve.
We’re building a world where higher education is both higher and within reach.  Learn more at reach.edu.