Facilities Operations Manager

Job DetailsJob Location: WOCO Transportation Office - Truesdale, MO 63380Job Overview

The Facilities Operations Manager will oversee day-to-day functions within the maintenance department, managing all building and grounds maintenance for our company. This position is responsible for ensuring all company owned facilities are safe, up to code and fully operational. This role requires a strong leader who can efficiently manage maintenance requirements for multiple locations and a team of skilled maintenance technicians. This role is critical in driving operational excellence, supporting budget management and enhancing customer experience. This position is deemed part of the critical response team.

Duties & Responsibilities

Assist the Facilities Director with developing and implementing maintenance strategies, programs and policies
Plan, coordinate, and supervise preventative and reactive maintenance for HVAC, plumbing, electrical systems, refrigeration, and general store equipment to minimize downtime, reduce costs and extend the lifespan of assets
Oversee repairs, replacements, and upgrades to maintain operational standards
Maintain detailed records of maintenance schedules, work orders, completed tasks, warranties and service contracts
Ensure facilities comply with health, safety, and environmental regulations
Monitor store conditions and address structural, cosmetic, or functional concerns, recommending upgrades or replacements as needed
Select, contract, and supervise third-party vendors and contractors including lawncare and snow removal
Manage energy efficiency programs and initiatives to reduce utility costs
Ensure vendors meet quality standards, budgets, and timelines
Negotiate and manage service agreements to optimize costs and performance
Monitor and manage inventory of spare parts, tools, and equipment
Provide regular reports on expenses and recommend cost-saving opportunities
Recruit, train, and supervise a team of maintenance technicians or specialists to build a skilled and efficient team
Foster a culture of safety, accountability, and professional growth
Conduct performance evaluations and set goals for team members
Provide guidance and technical expertise for resolving complex maintenance issues
Coordinate with cross-functional teams to minimize disruption to store operations
Adhere to all company policies and procedures and assure that all maintenance personnel do the same
Positive attitude, eagerness to learn, and a proactive approach
Site Liaison for all emergency situations
Perform additional duties as assigned

Knowledge, Skills & Abilities

Strong knowledge of HVAC, plumbing, electrical, and refrigeration systems
Excellent organizational, problem-solving, and project management skills
Familiarity with retail building systems, equipment, and facilities maintenance
Excellent leadership and team management skills
Strong problem-solving and decision-making capabilities with a sense of urgency as needed
Knowledge of health, safety, and environmental regulations
Ability to effectively communicate with individuals of all levels, including emergency personnel and upper management
Highly skilled in technology, with the ability to learn, implement, and adapt to an ever-evolving technology landscape
Demonstrates hustle in a fast-paced environment by working with urgency, adapting quickly to changing priorities, and taking initiative to complete responsibilities independently
QualificationsExperience, Education & Training

Associates degree in a maintenance related field such as Industrial Maintenance (or equivalent experience)
5+ years of experience in maintenance or facilities management, with a focus on retail or multi-site operations
Minimum of 3 years of petroleum industry experience required
Proven track record in managing teams and coordinating large-scale maintenance projects