Facilities Maintenance Technician II

Job DetailsJob Location: Charlotte , NC 28217ROOF ABOVE

Roof Above is NC’s most comprehensive homeless service provider.  Our mission is to unite our community to end homelessness, one life at a time.  Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above’s services and programs reach over 1,300 individuals every day across nine campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men’s Shelter of Charlotte in 2019. 

POSITION SUMMARY

We are currently recruiting a FT Facilities Maintenance Technician with maintenance experience or training.  The Facilities Maintenance Technician will be responsible for the maintenance of facilities & equipment of Roof Above Properties.  Therefore, passion, respect, and an understanding that this job directly provides daily support for those served by our mission is a must.  

ESSENTIAL FUNCTIONS

Maintenance of Facility and equipment
Minor repairs of Facility and equipment
Prepare vacant apartments for new tenants
Completing preventative maintenance routines
Execute work orders in a timely fashion and report any delays immediately to supervisor
Perform preventative and reactive maintenance tasks as assigned by Facility Manager
Execute electrical and plumbing repairs, maintenance, and installations
Perform handyman work functions to include painting, carpentry, and masonry work.
Communicate to facility manager site conditions and concerns
Communicate with staff and/or tenants on work order process
Be willing, on occasion, to perform humble tasks as they relate to the nature of our work
Be positive support of all Roof Above programs and staff 
Be good stewards of all Roof Above property
Participates in staff meetings, training, and development activities as directed.  
Performs other major maintenance duties as directed by supervisor or leadership.
Perform other duties as assigned.
Deep commitment to Roof Above core values

Qualifications 

PROGRAM OVERVIEW

WORKING ENVIRONMENT

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

At least 5+ years of experience performing maintenance on commercial and residential buildings
Good understanding and ability to repair, install, and maintain HVAC, plumbing fundamentals and electrical systems and equipment
Ability to work with power tools, and perform carpentry, paint, and plastering work
High school education (or equivalent) preferred; must have basic reading, writing, and math skills
Substantial relevant experience may be substituted for education
Must be flexible in addressing tenant concerns
Task oriented - Proven experience in working autonomously in the absence of others or without Supervisor’s direction.
Team oriented - Experience working in groups and can treat others in a positive manner; must be able to communicate effectively with agency staff, facility staff and facility manager
Customer oriented - good customer service skills
Basic computer data entry, and mobile phone skills required for time & attendance related functions.
Demonstrated ability to manage time and schedule requirements.   
Strong interpersonal and communication skills to interact with staffs & clients.   
Valid North Carolina driver’s license.  

Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Value Others

We honor the profound worth of each life and our work reflects it.
We meet people where they are and approach others with genuine curiosity.
We know we can’t do it alone.  We are stronger and smarter together.

Bring Our Best

We practice self-care, self-awareness, and safety.
We recognize what we need to let go of to move forward.
We exercise diligence and grit.

Solution-Oriented

Grounding ourselves in what we know, we imagine what is possible.
We are intentional about getting the right people involved and we move towards effective action.
We are exhaustive in our search for solutions.

OUR VALUES:

Heart for the Work 

We choose this work and embrace this place.
We practice radical compassion.
We each do our unique part to end homelessness.
 
Ability to tolerate physical contact with, use of, and in close proximity to approved cleaning chemicals and supplies.  
Ability to work in a variety of indoor and outdoor settings. 
Daily schedule of first shift, Monday- Friday with breaks and meal periods.
Ability to be on call for emergency repairs 
Requires working nontraditional hours with minimal direct supervision. Requires much physical movement, lifting, carrying, and reading instructions.  Additionally, this role requires: 
Ability to lift up to 50 lbs. 
Ability to move, walk, lift, bend, stand, grasp, climb steps/ladders and able to work in an elevated environment.