Experienced Craps Dealer, Table Games (Caesars New Orleans)

The Table Games Craps Dealer is responsible for accurately and professionally dealing assigned table games while delivering exceptional guest service. This role helps create a fun, engaging, and exciting gaming experience for guests while ensuring compliance with all gaming regulations, company policies, and departmental procedures. 

Responsibilities

• Demonstrates a thorough understanding of dealing procedures, gaming regulations, and departmental policies.

• Communicates pertinent information to Supervisors in a timely and professional manner.

• Accurately handles casino gaming checks, chips, cards, and cash transactions.

• Creates a positive guest experience by being friendly, professional, enthusiastic, and service-oriented.

• Assists with game observation and player tracking as required.

• Maintains compliance with Caesars appearance and grooming standards.

• Demonstrates flexibility and professionalism in meeting scheduling and operational needs.

• Consistently represents Caesars in a positive manner and encourages coworkers to do the same.

• Maintains attendance standards and complies with all regulatory, departmental, and company policies and procedures.

Qualifications

• High school diploma or GED required.
• Must successfully complete a basic math assessment and pass a Caesars dealer audition demonstrating proficiency in required gaming skills.
• Must be proficient in dealing Craps game and possess a minimum of one year of previous dealing experience.
• Must possess strong customer service, interpersonal, and communication skills.
• Must be able to work effectively with coworkers and contribute to a positive team environment.
• Must maintain a professional, well-groomed appearance consistent with Caesars standards. 

Additional Requirements:

• Must be able to maneuver throughout all areas of the casino, including the assigned pit area, for the duration of the shift.

• Must be able to stand for extended periods, including intervals of 2 to 3 hours at a time.

• Must be able to bend, reach, kneel, twist, and grasp items as necessary to perform job duties.

• Must be able to remain calm and make sound decisions while addressing guest concerns in a fast-paced environment.

• Must be able to work in an environment that may include secondhand smoke, elevated noise levels, bright lighting, and dust.

• Must be able to read, verify, complete, and sign documents related to gaming operations in confined work areas.

• Must be able to quickly and accurately perform mathematical calculations to determine winning and losing wagers and process payouts.

• Must possess strong manual dexterity for the accurate handling of chips, cards, cash, and gaming equipment.

• Must accurately balance and reconcile the assigned chip bank at the beginning and end of each shift.

• Must possess excellent vision, including peripheral vision, to effectively monitor and protect the integrity of the game.

• Must be able to perform effectively in a fast-paced and occasionally stressful environment.

• Must be able to read, write, speak, and understand English.

• Must be able to respond appropriately to visual and auditory cues in a gaming environment.

Gaming Permit: Non-Key

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.