Experience Coordinator

Your Role:
Engage and inspire volunteers throughout the packing session utilizing dynamic presentations, hospitality, and mission focused storytelling. Enhance volunteer engagement and supporter relationships through meaningful connection and storytelling. Contribute to session success by delivering an impactful volunteer experience and fostering deep connection with FMSC’s mission to feed God’s kids.

Pay, Schedule & Benefits:

• This is a part-time, non-exempt (hourly) position. This is not a seasonal position. Set starting rate is $17.45 per hour.
• Regularly scheduled for part-time hours to include a combination of weekdays, weeknights, and Saturdays, subject to staffing needs. Occasional Sunday and holiday availability required. Must occasionally pick up sub shifts.
• Monthly trainings and meetings are required.
• Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: https://www.fmsc.org/about-us/careers/fmsc-benefits.

What You’ll Do:

• Engage meaningfully with current and prospective volunteers during food packing sessions, inspiring deeper investment in feeding kids.
• Create an impactful, mission‑centered volunteer experience by sharing FMSC’s story, providing exceptional hospitality, and inspiring continued engagement. Greet volunteers warmly, answer questions, express genuine appreciation, and reinforce the importance of their service.
• Invite volunteers to invest in feeding kids through their time, finances, and prayers.
• Lead a Christian prayer over packaged food and invite volunteers to join.
• Implement and apply effective, innovative storytelling techniques; tailor messaging to varied audiences and confidently engage and inform large groups.

• Collaborate with site leadership on duties before and after sessions as assigned. Work with assigned engagement supervisor to develop session presentation plans that include celebrations, milestones, food impact stories, and invitations.

• Provide end‑of‑session updates to leadership using the designated form, noting key session parameters.
• Conduct retail and donation transactions on a cash register.
• Maintain a clean and food-safe facility, which may include doing laundry and cleaning floors, dishes, and bathrooms several times per day.

• Perform other duties as assigned.

Your Qualifications:

• Commitment to support and promote FMSC’s Christian mission and goals.
• Must be 18 years of age or older.
• Minimum of high school diploma or GED equivalent and 1 year proven work experience as a public/motivational speaker required.
• Thrives in a team setting. Able to pitch in, fill in gaps, remain flexible, ask for help, and share responsibilities.
• Technologically proficient, with the ability to confidently conduct research and communicate through digital platforms; experienced in operating projectors, presentation software, and audio systems..
• Engaging public speaker skilled in audience-focused storytelling and confident communication with large groups.
• Exceptional listening, verbal, presenting, and written communication skills.
• Excellent organizational skills with a high degree of detail, accuracy, and follow-through.
• Respect and value FMSC’s volunteers and supporters, varying in beliefs, backgrounds, and abilities.
• Able to walk and stand in intervals up to 6 hours.
• Able to tolerate consistent exposure to soy (an allergen).

Your Team:

• Reports to Assistant Site Manager.

FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission’s “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - https://www.fmsc.org/about-us/values.

FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information.