Expeditors Internship

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Summary Description:

Responsible for managing shipments, ensuring a smooth, timely, and accurate processing while maintaining strong communication with internal and external stakeholders. Responsible for workboard management, documentation, invoicing, and process compliance, while supporting team collaboration, continuous improvement, and KPI performance through proactive problem solving and a positive, team-oriented approach.

Key Responsibilities:

• Process shipment settlements and communicate with origin and internal teams to provide timely updates and resolve operational or financial issues
• Maintain a smooth and efficient freight process flow, ensuring all shipments move in a timely manner
• Provide timely updates on shipment status, delays, or exceptions
• Respond promptly to internal and external communication, using a polite and professional approach
• Build and maintain strong relationships with internal and external stakeholders
• Participate in customer and internal calls as needed to gather and understand key information
• Create and maintain OneNote documentation for assigned responsibilities, ensuring all information is up to date and readily available to support training and knowledge sharing
• Develop and maintain SOPs for new accounts, updating processes and information to reflect any changes
• Ensure timely and accurate invoicing
• Complete all required training hours and attend additional training sessions as needed
• Demonstrate a willingness to learn new processes and take on additional responsibilities
• Be a team player and support the team whenever needed, demonstrating a positive attitude, and fostering a respectful and collaborative work environment
• Communicate professionally and respectfully about colleagues and other departments at all times
• Take ownership of issues by analyzing and working toward solutions and appropriately escalating to leadership when needed
• Show flexibility by supporting team projects and sharing relevant information with colleagues
• Meet KPI standard, as per the company’s procedures

Qualifications

• Global logistics industry knowledge
• Good computer skills (e.g., MS Excel, MS Word, PowerPoint)
• Fluent in English
• Pro-active, strong organizational skills
• Maintain a can-do attitude, demonstrate positive energy, and actively support the team
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Additional Information

We are seeking interns in both our Ocean Services and Transcon Departments.

Expected Salary: $21/hour

Minimum internship duration: 6 months

Expeditors offers excellent benefits:

• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Assistance Program (EAP)
• Training and Personnel Development Program

All your information will be kept confidential according to EEO Guidelines.

*This is an in-office internship available to local candidates in the Seattle area. Full-time employment will be considered after successful completion of this internship.