Expeditor, Banners Kitchen and Tap

Overview

Delaware North's Patina Group is hiring part time Expeditors to join our team at Banners Kitchen and Tap in Boston, Massachusetts. As a Runner, you are responsible for quickly responding to changing needs within the dining room, and expediting food from the kitchen to our guests by receiving food ticket orders, sorting them in kitchen stations, and notifying servers when dishes are complete.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Unit Description

Delaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. This is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Boston Hub area including locations such as Banners Kitchen & Tap, Momosan, and the Boston Hub Food Hall.

Responsibilities

• Attend pre-shift briefing, taking note of relevant information such as service scheduling, organization, food, beverage, and guest notes.
• Coordinate with Chef and kitchen staff to ensure timely preparation and delivery of food. 
• Complete any required table-side service which may include taking orders, delivering, and explaining the menu to customers.
• Assist captains and back servers with the presentation of courses, explaining any relevant menu items if it is missed.  
• Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance. 
• Maintain kitchen and suites cleanliness and organization at all times. 

Qualifications

• At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred.
• Ability to work flexible hours, including nights, weekends, and holidays, as needed.
• Excellent communication skills.
• Must be at least 18 years of age.
• Ability to perform opening, mid and closing duties as outlined by management. 
• No high school diploma or GED required.

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions.  
• Ability to maneuver between tables and around corners.
• Ability to lift, balance and move large food trays, weighing up to 35 pounds.
• Visual acuity and hearing sufficient to take orders and prepare checks.
• Ability to lift up to 35 pounds for set-up, service, and clean-up.
• Ability to stand or walk for the entire length of shift; may include walking up and down stairs.