Executive Administrative Assistant
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Jackson Hewitt - 1789
IN
Summary
The Executive Administrative Assistant will manage scheduling, communications, and office operations while supporting leadership across multiple locations. Responsibilities also include payroll processing, HR onboarding, and coordinating internal projects and team culture initiatives.
Job Description
Benefits:
- Free Tax Return Preparation and Advice
- Flexible schedule
Executive Administrative Assistant
We're looking for a highly organized, proactive, and adaptable Executive Administrative Assistant to support our leadership and management team across 20+ office locations. Workload holds steady year-round but shifts in intensity — more project ownership in summer, and fast-paced triage support during tax season (Jan–Apr).
Schedule: In-person, 20 hours/week, Monday–Friday, during operating hours (10:00 AM–6:00 PM); flexible schedule to be determined at onboarding
Pay: $18–22/hour (hourly, not salary)
Experience: Preferred but not required
Primary Location: Jackson Hewitt, 703 W. McKinley Ave, Mishawaka, IN 46544
What You'll Do
Scheduling & Communication
- Manage calendars and scheduling for leadership and the management team
- Triage inboxes and draft correspondence on behalf of leadership
- Coordinate internal communications across offices (memos, policy updates, announcements)
- Provide fast, responsive scheduling and communication support to the management team during tax season's high-volume triage period
Office & Vendor Coordination
- Manage office supplies, vendor relationships, and basic facilities coordination
- Assist with rental/lease agreement paperwork
Payroll, HR & Records
- Responsible for bi-weekly payroll processing, including time card corrections
- Maintain organized administrative recordkeeping
- Handle confidential client and HR/personnel information with discretion
- Source and screen candidates
- Coordinate full onboarding process — background checks, I-9s, system access, employee handbook
- Ensure compliance with applicable labor laws
Team Culture, Projects & Documentation
- Track team project status and follow up with staff on outstanding items
- Assist in building tools like a "preparer scorecard" to track staff strengths/development areas
- Format and maintain internal documents, one-pagers, and training materials
- Help plan and coordinate staff events and recognition (birthdays, team gatherings, snack boxes) year-round, with heavier lift on trainings and performance review logistics in summer
- Lead or support internal projects during summer's higher-bandwidth stretch: training rollouts, process documentation, onboarding materials, policy updates
- Help prepare offices for tax season — stocking staff-favorite snacks/drinks, building employee "stress-out kits," and setting up season tracking sheets
What We're Looking For
- Professional, polished written communication — comfortable representing the owners' voice
- Reliable and proactive, with exceptional attention to detail and a strong commitment to accuracy in written communication and documentation
- Willingness to ask questions when unsure, and apply what you learn going forward
- High level of discretion and trustworthiness with sensitive information
- Ability to prioritize and triage effectively amid shifting, seasonal workloads
- Experience with scheduling, correspondence, and general office coordination
- Familiarity with Google Suite, or willingness to learn quickly
When every dollar matters, it matters who does your taxes. At Jackson Hewitt, we are the lucky ones. We work with our clients on what is often the largest financial transaction they will receive all year in the form of their tax return. We are innovators looking for ways to provide our clients with fast, convenient, and low-cost access to their hard-earned money. And we strive to make taxes less taxing.
We have a passion for our employees and our customers. We recognize and appreciate that our team members are our greatest competitive advantage. Being an industry leader requires consistently focusing on quality, innovation, performance, and results.
Jackson Hewitt Tax Service Inc. is the fastest-growing full-service tax preparation company with over 5,000 franchised and company-owned locations, including nearly 3,000+ locations in Walmart stores.
At Jackson Hewitt, we stand behind our professional Tax Preparers with our Maximum Refund and 100% Accuracy Guarantees. Our employees’ achievements are supported and rewarded, and most importantly, they make a direct impact on the lives of our clients. When you join the team, you’ll work in a fast-paced environment with dynamic people driven to treat every tax return like it’s their own.
For more information about products, services, and offers, or to locate your neighborhood Jackson Hewitt office, visit www.jacksonhewitt.com or call 1 (800) 234-1040. Follow us on Facebook and Twitter.
Founded
1983
Company size
5,001-10,000 employees
Industry
Financial Services
Org type
Privately Held
Headquarters
Sarasota, FL
When every dollar matters, it matters who does your taxes. At Jackson Hewitt, we are the lucky ones. We work with our clients on what is often the largest financial transaction they will receive all year in the form of their tax return. We are innovators looking for ways to provide our clients with fast, convenient, and low-cost access to their hard-earned money. And we strive to make taxes less taxing.
We have a passion for our employees and our customers. We recognize and appreciate that our team members are our greatest competitive advantage. Being an industry leader requires consistently focusing on quality, innovation, performance, and results.
Jackson Hewitt Tax Service Inc. is the fastest-growing full-service tax preparation company with over 5,000 franchised and company-owned locations, including nearly 3,000+ locations in Walmart stores.
At Jackson Hewitt, we stand behind our professional Tax Preparers with our Maximum Refund and 100% Accuracy Guarantees. Our employees’ achievements are supported and rewarded, and most importantly, they make a direct impact on the lives of our clients. When you join the team, you’ll work in a fast-paced environment with dynamic people driven to treat every tax return like it’s their own.
For more information about products, services, and offers, or to locate your neighborhood Jackson Hewitt office, visit www.jacksonhewitt.com or call 1 (800) 234-1040. Follow us on Facebook and Twitter.
Founded
1983
Company size
5,001-10,000 employees
Industry
Financial Services
Org type
Privately Held
Headquarters
Sarasota, FL
