Events Concierge Associate

Job Details: Job Location: Concierge Apartments - RICHIFIELD, MN, Position Type: Full-Time/Part-Time, Education Level: High School, Salary Range: $25.00 - $25.00Base+Commission/month, Travel Percentage: None, Job Shift: Any, Job Category: Customer Service, EVENTS CONCIERGE – CREATE EXPERIENCES THAT FEEL LIKE HOME

Do you love bringing people together, planning memorable events, and creating exceptional customer experiences? Are you the person everyone turns to because you know what's happening around town, remember the little details, and genuinely enjoy making someone's day?

As an Events Concierge, you'll be the welcoming face of our community while creating the kind of resident experience people can't stop talking about. From greeting residents with a smile to planning wine tastings, holiday parties, fitness classes, food truck nights, and community events, you'll help transform our apartment community into a place residents truly love to call home.

If you're equal parts event planner, customer service expert, and community builder—we'd love to meet you.

What You'll Be Doing:

Create Unforgettable Experiences – Plan, coordinate, and execute engaging resident events that build community, encourage resident retention, and create memorable experiences throughout the year.
Be the Face of the Community – Welcome residents, guests, and vendors while providing exceptional concierge-level service with warmth, professionalism, and genuine hospitality.
Community Connector – Stay connected with local businesses, restaurants, and entertainment to curate unique resident experiences and build valuable community partnerships.
Resident Experience Champion – Assist residents with questions, package management, amenity reservations, guest parking, maintenance requests, and everyday needs while creating a five-star experience.
Leasing Team Partner – Support the leasing office by greeting prospective residents, assisting with tours when needed, answering incoming calls, and helping ensure every prospect receives an exceptional first impression.
Amenity Ambassador – Help keep common areas, lounges, and amenity spaces welcoming, organized, and ready for resident enjoyment throughout the day.
Social Butterfly – Promote upcoming events, encourage resident participation, and help create an engaging community culture both in person and online.

What We Offer:

A Role That's Never Boring – Every day is different, from planning exciting resident events to creating meaningful connections with your community.
Full-Time Stability – This position includes weekend availability during our busiest resident hours as well as occasional evenings for resident events.
Benefits That Matter – Medical, dental, vision, life insurance, and a 401(k) plan with auto-enrollment after 60 days.
Time to Recharge – Vacation time, paid sick leave, and company holidays.
Growth Opportunities – Develop your hospitality, event planning, customer service, and leasing skills while building a rewarding career in multifamily housing.

What We're Looking For:

People Person – You genuinely enjoy helping others and have a natural ability to make everyone feel welcome.
Event Enthusiast – You love planning celebrations, organizing events, and bringing creative ideas to life.
Customer Service Rockstar – Hospitality, concierge, hotel, restaurant, event planning, retail, or customer service experience is highly valued.
Organized & Creative – You can juggle multiple priorities while thinking outside the box to create memorable resident experiences.
Positive & Professional – You stay calm under pressure, communicate clearly, and always bring a solution-oriented attitude.
Team Player – You're excited to partner with leasing, maintenance, and property management to create an outstanding resident experience.
Weekend Ready – You're available to work weekends and occasional evenings when our residents are most active and community events are taking place.

This is so much more than a front desk position.

It's an opportunity to become the heart of the community, creating experiences, building relationships, and helping residents truly feel at home.

If you're passionate about hospitality, love bringing people together, and want to make a lasting impact every single day, we'd love to welcome you to Two Coast Living. Apply today!
Qualifications: Required Skills and Abilities

Excellent verbal and written communication skills with the ability to write and speak clearly and free of typos or grammatical mistakes
Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines
Ability to function well in a fast-paced, high-volume environment
Proficient with Microsoft Office Suite or related software

Education and Experience

A high school diploma or GED is required, or equivalent work experience
Must have an aptitude for basic office procedures and previous experience in similar roles in hospitality, service, or commercial real estate industries
Proficient computer skills, including using Microsoft Office products in an office environment
Valid driver’s license to operate company-owned vehicles or to utilize own vehicle for work

Physical Requirements

Expected work hours:

Must work on the busiest days of the week, including Fridays and Saturdays weekly (and at least one Sunday a month) and on Holidays, during peak business hours, including at least one closing shift weekly
During high-traffic holiday periods, the position is scheduled according to Company standards; the supervisor must approve schedules

Travel: Occasionally, may need to drive a company or personal vehicle for business
Work environment and physical demands:

General office environment, ability to lift or move items weighing up to 10 pounds
Ability to move about the property to perform assigned tasks and responsibilities, including sitting or standing for extended periods, walking, and climbing stairs to perform functions in various weather conditions and variable climates

FLSA Status: Non-exempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Two Coast Living is an Equal Opportunity Employer.

We will consider all qualified Applicants for employment, including those with Criminal Histories (arrest and conviction records), in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.